How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
Customer Reviews
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We Think You’ll Love
Top picks just for you
I like you have a lot of hair and easy to place
I am genuinely happy with my purchase. Its true to length and its so full and soft. The hair is everything. Dont walk run ‼️
Bueatiful hair
Super Amei🫶🥰
i e had it in for a week the hair is soo soft really good hair the length is accurate i recommend 100% will buy again and it not thin came in like 5 days
hair is soft and would highly recommend
TOP wig
This wig is awesome and exactly what I asked for! It's very breathable and the body wave is beautiful is very natural looking. The length, texture and density is perfect. I even received my wig sooner than expected! I will definitely order again soon.
This wig right here is to niceeeee lol ..I love love love the hair and it was soft , it didn’t have no smell. it’s a good quality wig . I will be purchasing MORE OFTEN .!!
Hair is very soft the same as the description I recommend
this hair is cute feel comfortable 😍
I wore this wig for a friend's birthday. And let me tell you, a lot of people asked me where I got that wig. I advise you to get this wig, you will not regret it.
Beautiful,😘😘😘😘
You won’t regret it’s just perfect 🤩
Found short plus delivery was fast TBM little hair TBM
beautiful and so nice to texture my custom live the hair communication was so good
I should have ordered longer length because this hair is just beautiful. Will but again very soon!
This is a real review , okay so that wig came FAST ! When I mean fast they must have personally delivered it when I wasn’t looking I ordered June 26th because I needed something for my vacation for July 18th … the WIG CAME JUNE 28th ! That was the fastest I received anything ever , so that’s good . I haven’t wore the wig yet . But it seems to be good quality . I wet the bottom of it to make sure and everything seemed okay . The packaging does not say Kinky curly but I think it looks fine , it came with 2 hair ties and a wig cap pack , can’t wait to try on a get the full effect but won’t be wearing until July 18th
Very good, I liked it quite a lot
Beautiful hair❤️
I will definitely be recommending this hair to everyone! It's long thick and beautiful and for a great price! And I loved this hair on me
For a 12 inch it's really short. Looks like an 8 inch
I love the quality of the hair
Very good meets everything
I loved