How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
Customer Reviews
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We Think You’ll Love
Top picks just for you
love the quality of the hair real soft
Really nice. Can't wait to try it on
Thank you
I received my wig it's super nice these hair are soft, I liked the communication with the seller Thank you Ali express and the seller
Very nice wig , soft and beautiful.. can’t wait to order another one long size…
love the texture. true length. the scent is off but overall good
fit me. It attaches easily to my head and is comfortable and stable to sit on. It looks great and I can wear it all day without any worries. It looks really nice.
I thought it would've been much longer. It arrived very quickly. I absolutely love it very much.
Arrived on time
This was my first time ordering a wig off of here and I can say that I am very satisfied the wig was true to length and came pretty fast. The parting space is amazing this is true 13x4. The wig came pre plucked and the lace is really thin with really small knots. Do not hesitate to buy this wig honestly because they are so many deep wave wigs on here and this by far is the best one!
Very cute, I like
I love😊
I was nervous about ali hair but baby this hair ate ok lace bleached so easy&quick didnt have to pluck it gave scalp ok curls amazing after i washed it&soft if you want 26inch though i say go up length because its measured off curl stretch other then that 10/10 ordering again soon
It is a spectacular product, a lot of hair as it is in the photo I have loved the store very attentive to my concerns, I will continue to ask for more on this page, thank you very much, well packed, soft, and abundant
I'm very satisfied with the hair , & highly impressed. It definitely matches the exact description as depicted. These waterwave curls are extremely soft , much more than I expected. I'm definitely going to purchase from here again .
I'm very happy! Hair is full and soft. Curly hair is vibrant and attractive. If you are ready to order,do not hesitate to order directly,you will love it when you receive it,trust me. I would definitely buy it again.
I like, good communication with the seller, and the item arrived long before.
This wig has good lace,perfect length and density.This curly wig is very elastic,with shiny and smooth hair!!This hairstyle is suitable for any clothing.Absolute recommendation!!
The wig didn't take long to come. Did not have a smell. Came with a cap and elastic band. My stylist said the knots were small and it was easy to bleach. Wore this to Vegas in 90+ degree weather and it held on!!! Did not have to wet it or add mousse often. Perfect vacay weather. Received many compliments on this wig and I will be ordering again ! I did not have to contact the store.
I really liked the wig I really recommend the 100/100 page with the eyes really closed thank you very much
Amei
This hair was so soft and easy to work with. Out the package the hair was super soft and had no shedding at all. Very easy to bleach knots and style with, it was my first time installing a new unit and I believe I did great all thanks to this unit. I got a 28 inch deep wave wig. I love this wig, I love the deep wave look and it's beautiful, definitely worth it
I am very satisfied with my wig fast delivery really I am very satisfied
quality wig don't hesitate to purchase
Very lovely hair