How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
Customer Reviews
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I love the quality of this hair. It is very soft and full. I received my order very fast, they were so professional and responsive to my messages.
Hair is great , soft and true to length. I cant wait to install it
Just in time for the party. It's soft and full.This kind of hair is very soft
Fast delivery. Not too much smell. Soft to the touch.
I love this hair. Has a natural look and feel. The hair don't shed! The packaging is great
i really like this hair! i got 22,24,26 w/ 20in closure & the hair touched my butt!! i am 5’2. The hair is flowy & the layers i cut in did nicely ! HOLDS CURL AMAZINGLY!!!!!! sheds a little but it could be because of all the layering i did . i am definitely going to order again. 3 bundles was enough but if you like super full hair like me get one extra. first time shopper on here & definitely a repeat customer ! they kept in contact & responsed every time i wrote them
These bundle is greeeeeeeeattttt texture length and all it doesn t smell at all I can t wait to use it
I highly recommend this wig for everyone! The price is reasonable! Neat hair ends, no hair loss, It's soft
I was pleasantly surprised to receive it. The length is 100% real. It is really soft and carefully selected It is very very soft.
Hair is AMAZING!!!! Soft and made my install look great. Little to no shedding, no smell and overall I love it
Beautiful hair my client loves it🔥
The hair is beautiful and soft human 100% hair arrived super fast, order again I love it true to the length
Love it,, very generous size,, delivery before the deadline, perfect love it,
The hair is so soft, and it's really full. I combed my fingers through it so much, and I didn't get any shedding.
This hair was exactly as was described, and I absolutely love it!
It's exactly the same as the picture, the hair is too textured!!
The human hair bundles with closure is still soft and the density is perfect.
I like hair, it's super soft, it's a high-quality product,
Everything was perfect with this wig.
i love this, definitely was perfect for the style i wanted
The bundles of hair are perfect and of very good quality. There is minimal shedding ,
This hair is highly recommended,it s soft and beautiful
Delivery was super quick!!! less than a week to Ontario, Canada! Looks good so far. Will it installed soon and update review.
Hair looks good! Looking forward to installing
I ordered my bundles recently from them because in the past I liked their bundles. I ordered a lot and will start doing business with them. Reliable and good quality !!! Order now