How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
Customer Reviews
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DONT HESITATE, Run and get this wig, firstly it’s human hair, very soft, I didn’t have to pluck, all I did was a lil bleaching of the knots. The lace melts beautifully. One of the best purchase I’ve ever made
Very beautiful
Highly recommended … must buy… get your today…. Runnnn
i just keep buying from them cause the quality is so great
I love the wig it looks so beautiful and I don’t wanna lie this is quality. I am so happy it does not shred and no funny small all. It took two weeks to arrive. The was no communication but great service
Hair is really soft and true to length can’t wait to wear it
Well I'm gonna make a gift to my big sister👍👍👍
Best quality☺️
Love the hair. Second purchase and I have been obsessed since.
i love there wigs i highly great quality
Perfect!
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The best that has ever been but delivery customs will make us run from you . Please change
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wow the hair is absolutely stunning 😍 l love how beautiful it looks on my skin, the size is true, the density everything is good with this hair...coming soon....the best ever ❤️
Full and true to length
I recommend the hair are sweet girls go for you won't regret
Great wig 😍😍😍
Nice wig thank you
This hair is so soft, I got 12inch is perfect, definitely buy again 🥰🥰
best bob wig full and true to length
The hair is amazing g I recommend it 🥰🥰🥰😍😍😍😍😍😍😍😍😍😍
hands down the best hairs I have ever bought. it's great quality hair, soft and proper. I highly recommend the hair
True to length,soft,fast delivery
The best Bob ever 🗣 this supplier did a great job with packaging and I will order a lot more soon