How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
Customer Reviews
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Good and good quality, sellers communication was excellent
I loove the wig, it's so soft and good quality hair. Definitely buying again a longer inches
Good quality I’m happy ☺️☺️
Had to go collect it at the post office in Central and had to pay R325,30
I'm happy with the hair it is beautiful
I loved itttt so pretty & good quality there
I’m love with the hair🥺🥺🥺
I am happy with my hair it arrived early than expected I am from South Africa texture and volume is amazing thank you so much 😊
The wig was the right size and there was enough really very satisfied volume, the quality is also there. Thank you I would recommend again😊
lovely
This wig is a killing don't hesitate to take it, nice quality density at max, I took 12 "for density.
i'm so happy with my wig it came unexpected so fast 🤘🥰🥳 texture is amazing .i love it
great quality hair as always
Excellent as described
Perfection,as a first time wig owner I’m very happy and satisfied with my purchase. Thought the hair would not be as advertised but came out and showed off just as I ordered(7+1=888🤭)…worth the purchase,took less than 3 weeks to arrive 🇿🇦,Limpopo. ❤️
Good quality 10 inch wig. The color of the locks is very pretty. Fast delivery and responsive seller. As a gift a headband for hair + 2 cups. The wig is delivered in a pink cover, too nice.
elastic band not adjustable but the hair is nice
So in love with my hair doesn’t shed and very bouncy definitely in love with it and the last very easy to melt👌🏼👌🏼👌🏼🥰🥰🥰
I'm so happy with my hair, the seller communicated with me very nicely, the shipment came very fast and I'm so so happy with my hair. I paid R338 at post office
I rate this hair a 7.5/10 it’s very very full love it
I’m very happy with this hair
Franchement j’aime trop
This hair is far beyond my expectations!! It’s soft and minimal shedding. It’s also true to length. If you are still thinking if to buy or not , please hurry and purchase now!! The hair is 🔥🔥🔥. I will be patronizing the seller, their communication is amazing.
I received my order within 2 weeks, I’m so happy with the quality of my hair. I love my weave.
Soft hair without smell or anything thank you very much and fast delivery