How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
Customer Reviews
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Absolutely beautiful hair, love the color! hair feels soft and nice, it has a smell. I should have made sure I chose the right length. I was so happy when I saw it so long. Will definitely be back for a 2nd!!!
This highlight brown hair is such a pretty color. Exactly what I want. The curvature is beautiful, knots are very small. I did not bleach at all and only did minimal plucking. I definitely recommend this hair, it's a 10/10!
Amazing, I don't regret buying it!! This is a great quality wig, very soft and elastic, no tangles. The color was the exact same as the picture. It has good density and holds a curl. Highly recommend!
I love the colour, length 28inch and texture. It's exactly as described with no smell. hair is sooo soft very light shedding, lace melted very well and holds curls well. I recommend you girls!
The density of this hair is very full,very shiny,the hair quality is also very good. I can comb my hair with a good bounce. It looks very energetic with it on, it suits me very well. I got so many compliments!!
This is the best wig I have ever had! It is so thick and true in length. No falling or entanglement. And the texture of this hair is also very great! Wig is very beautiful and got a lot of good reviews. I look forward to ordering more from this store.
This hair is so incredible, please buy. The lace is wonderful and color is great. Hair is soft and true to length with no harsh chemical smell. lace melted very well & holds curls well, so far I am a happy customer, thank you.
Hair is so soft and the highlight color is so pretty. It's easy to mange. The hair is true to length and it already comes pre-plucked. And it also suits my style very well!! I can't wait to install it.
The color looks very pretty! Comfortable to touch, and has no odor. The lace is very thin and transparent, which is suitable for my skin. The seller's service attitude is very good, which makes me feel very happy.
It's so beautiful!! Let me first say it does not tangle. True to length, had little to no smell. When my stylist was doing my hair, she asked where I got it from because it was so good. I give this wig a 10/10.
Receive my wig within 4 days. The packaging is very good. It is soft, lightweight, very full, and of moderate length. The curvature is well maintained. It is definitely worth it. I can't wait to see the finished look of this wig.
The length of this hair is very long, it's really. Color is so pretty! The lace is very beautiful, with a large area and small knots. In addition, the lace of the hair is very thin, completely fit my scalp, I am really super satisfied!!