How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
Customer Reviews
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It is spectacular I recommend it to the 100%🤩🤩🤩🤩🤩
Hair is so soft and the highlight color is so pretty. It's easy to mange. The hair is true to length and it already comes pre-plucked. And it also suits my style very well!!
This wig is really pretty and soft, it feels really natural! The ends are full, also holds a wavy very well. It's true to length and I've gotten so many compliments on this color on me.
The wig came quickly, there was no smell when I took it out of the bag, and the length was just right. The lace is surprisingly thin, and I really like it. I can't wait to visit this store again.
Many have asked where I got it and I would recommend it.The hair quality is amazing and it is very soft with a good amount of density.The lace is great,I think it will easy to melts well my skin tone.
I'm glad I read the reviews and decided to buy it. The hair is super soft, very light shedding and smells good, exactly as I expected. This was the best body wave wig I've ever purchased, worth repeating!
I really love this wig!! It really holds curls super well. The wave curvature super beauty, hairline is also very natural! 100% human hair. Easy to install. The lace is good too practically melted on my head. The hair is soft and pretty true to length I think. Definitely would recommend it
I definitely recommend this wig! it is really nice. It is soft and full , I did not find any tangles, shedding, or smell. It looks natural too. it came earlier than it was supposed to and i'm am very happy about that !
Love this wig very, very much, it makes me very excited and satisfied. This is really soft. I have worn my hair for a few days. It's natural, just like my original hair. So far it is still soft and has not fallen off, I like it! ! The seller was very kind and easy to communicate with.
Wigs is beautiful. I’m excited to put it on. True to length. Not sure of the quality of the hair yet
I love the wig it came just in time for my birthday OMG 💞 it’s so soft , but I do feel like it’s not long enough 40 inch suppose to be long long but overall I love it
Super perruque
I am dissatisfied with this purchase. I paid for a density 250 wig, but that's not what I got
I love this wig! Hair is true to color and length, thick, super soft, & curly. Minimum to no shedding which I love!!! Also shipping was fast came in about 3-4 days and seller communication was great. One of my best wigs from Ali so far. :)
This was the second time ordering this same item and I am pleased with the product . True to length and the texture is so soft .They have an excellent team working customer services. They are always willing to answer whatever questions that you have. Lastly, logestics was awesome! It my hair came in less than one week of placing the order! The hair is great! No smell or shedding. Thank you so much for my wig!
This wig is by far one of the best wigs! I've ever purchased the packaging was beautiful and neat came with a wig cap and wig band! The hair doesn't shed, and the curl pattern is gorgeous!!!! You have to buy this wig not now but RIGHT NOW!!!!
I am mostly definitely satisfied with my purchase. If you are looking into get this wig I say go for it. This wig is very soft. It's also true to length and color. I will definitely be shopping with them again don't hesitate get it while you can. And also has amazing custom service. Even with them being on different times they made sure to respond as soon as possible.
I like this hair, this hair is very good, soft, and the color is what I want. I like the curvature very much because it is really beautiful, I will recommend friends to buy it here.
I love this wig I will be ordering again and again. also great communication with seller I was up to date with everything, they were telling me information on my package before the deliver ! wig is thick and soft with a very nice frontal
I would definitely recommend buying from this vendor. I bought a 28 inch water wave wig from here and it's probably one of the best hair I've purchased. The hair is very soft and there's not a lot of shedding. communication was very good and it arrived within a week.
This item arrived within a week and is true to description. The seller was in contact with me every part of the way. The hair is good and quality human hair and is soft. Worth every penny and will definitely be buying from here again
This hair was amazing!!! No shedding , the color was the exact color as the website. No smell on the hair. I have had it on for one week and it's still same volume and no shedding! It hold curls amazingly. They respond to you quickly and fix any issues quick. The shipping was very unique and cute. I will be shopping again. Truly love the hair quality.
This wig is very beautiful, the hair is so soft and the curls are of good quality. I have received many compliments on this wig. My hairdresser said that this wig is easy to adjust and as you can see the lace melts into my skin. Delivery was very fast, in 4 days! Girl, if you are looking for a deep wave wig, look no further, this is the wig you must get!
The logistics was very fast and arrived in 4 days, which surprised me. I was nervous when I received the goods, but luckily, I like every bit of it. It is very soft, has no peculiar smell, has real density, and has a very beautiful curvature. So far, I have received a lot of compliments and people asked me where I bought this hair! I recommended this hair to them.
When I received this wig I loved it right out of the packaging! The color was beautiful and to my expectations! Very soft The curl was just as pictured in the listing and also very beautiful! lace disappeared with little effort All of my questions were answered in a timely manner and the company has good communication with their customers with any issues.