How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
Customer Reviews
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When I received this wig I loved it right out of the packaging! The color was beautiful and to my expectations! Very soft The curl was just as pictured in the listing and also very beautiful! lace disappeared with little effort All of my questions were answered in a timely manner and the company has good communication with their customers with any issues.
Very true to size and length very thick and pretty. super soft and bouncy. The hair was excellent quality and so thick it matched my real hair! Doesn't tangle and no shedding. Everything went well, the seller was SO AMAZING made sure everything was to my liking.The company made ordering hair so easy they answered everything. ladies or guys I do recommend this!!!
Hair is very soft and beautiful I love it. The vendor always stayed in communication with me and customer service was extremely excellent. Hair is soft and does not have a smell to it. The hair is lovely! Seller was super nice, shipped and communicated every step of the way. Really happy with my purchase.
this wig is gorgeous! The highlights are so natural and beautiful! Wig is true length and density, very full, I love the color. The lace is thin and soft, easy to install. Everyone loves my wig, I have recommended this store to all of my friends. So far hair doesn't shed and tangel. I was supposed to wear it on my birthday, but can't wait! It is already on my head now!
First i have to say that this wig was delivered just in time for my birthday photoshoot and i was very surprised. At first i was so nervous that it wouldn't come in on time but the lorddddd is in my side indeed. This wig was installed by my sister and she loves the highlights. This wig was also true to length,very soft ,natural hairline , preplucked ,really high quality hair ,it looks even more beautiful in person
I love this hair! When I open the package, the curl pattern was very nice. I had my hairstylist help with the installation! My hairstylist complimented the quality of this wig ! I wet the hair and the curls became way more defined, I'm definitely please, the lace was perfect for my skin tone! I have no complaints about this company and would definitely recommend anyone to purchase from them!
100% recommend this wig!!! This is a deal worth buying. When I went to the barber shop to wear it, the stylist praised the wig. Its quality was better than some big brands. The quality of the seller's wigs is very good, which is an advantage. The density of wigs is very high! And you should take good care of it. It can last for a long time. In general, it is a pleasure to buy this wig. I will be a repeat customer.
I am very shocked because this is such a good price! After opening the packaging; there is no odor. True length and density. The wig has been pre removed; and the lace is thin and easy to melt. The hair will not tangle or fall off. This hair is very natural on my head!!! This is a high-quality wig; I don't regret buying it; I will buy it again!!!!
The hair is very soft and I haven't noticed any shedding nor have it tangled up; and the curl pattern looks very pretty! It also had no smell I will definitely come straight to this link for this bundles every time; the price and the hair is top tier. If I could give it 10 stars I would!!!
Totally in love with the hair; the lace is really crisp; the wig is so soft.4/27 deep wave wigs are really special; I sent photos to my friends after receiving the goods; they are very interested! I really like it; its true length is easy to manage. Its curvature is very beautiful and natural; very shiny. The quality is really high. I strongly recommend purchasing the next wig from this store again.
I don't usually leave reviews;but this is my first wig and omg I'm so happy I chose correctly on my first try! This is hair is everythingggg! Lace is great and low maintenance! Let's not forget to mention the curl pattern and color;just beautiful! Highly recommend!!
It looks brand new every time you put it on. The color is beautiful; my boyfriend loves it and others love it; it is the best wig I have owned so far.
I asked for pre-plucked and the hairline came out amazing! The lace really MELTS! No smell and the colors and curls are gorgeous! Might order another one! LOL I love it! It also came fast! 100% recommend!
This came at a time I needed it most. Around my birthday season; I took one look at it and I was in love. Who made this hair; I'd like to shake their hands. Well done
This hair is truly really amazing ; the lace is perfect and took bleach very well wen bleaching the knots.The knots are really tiny which made the install look very natural.It's extremely soft and has little to no shedding. It was very easy to install.Very please and satisfied ; I would definitely recommend this
Look at my hair; I have been wearing for several days; I am reluctant to take it off; it is very comfortable to wear; not stuffy; the curvature of the hair is also very curly; almost do not need me to take care of it; still maintain perfect! I'm so satisfied!!