How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
Customer Reviews
Write a Review
We Think You’ll Love
Top picks just for you
Order arrived, well packaged Beautiful hair. Exactly as advertised. Love it. Didn't communicate with seller but product has my unreserved vote 💯
this is so pretty and well made I really like this unit thanks to the seller just try it on to see didn't do anything to it has yet but know it's going to be beautiful when I install.
This unit provides what it needs! I want some braids without the need to sit down, spend hours and headaches to match! The length of this unit is quite long. In addition, it is easy to install, and I like the baby hair on this device to make it look as natural as possible! They thought I had braided my hair, I was in love, you can't tell me anything, I strongly recommend this unit, it's a must-have!
Thank you so much ❤️❤️
Excellent
beautiful, I love it.....came with free gift as well.
Pretty wig thank you😘
its very nice and perfect very neat and fits well. Am sooooo HAPPY of my order a'd Will surely order again thanks seller.
Nice
Love this unit. I have gotten so many compliments on my braided wig. People are even asking who did my braids. I would definitely recommend that if you want a nice braided wig, this is the one to get!!!
Very beautiful wig I love love love this hair it smells good and it’s perfect it has baby hair and all I will buy from this seller forever 👍🏾
Really good products! Crotchet braids met expectations and I really love it. The seller is also very friendly and kept me updated all through the delivery process, appreciate it. Thanks for the thoughtful gift too❤️
Wow, I'm worried about buying this wig, but I'm not disappointed. I suggest that I also buy a different color, as described, which is very beautiful. Fast delivery and recommendation
Great communication, I changed the color to 1B and replied quickly. Great braid wig! This wig is of high quality and very realistic. The shipment was fast, and I'm glad to make this purchase. I fell in love with this wig. People can't even tell it's a wig. I will be shopping again soon!