How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
Customer Reviews
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I was so excited to open this package. I was pleasantly surprised but not disappointed. This was the first wig I bought. I was afraid that it would look unnatural when I put it on. But when I saw such thin lace, I felt calm instantly. The hair quality is also real. Very good, soft and smooth, love it!
love the hair! super soft and barely has a smell! fast shipping hair came in 3 days.
I simply loved the wig😍Super recommend😘😘, It doesn't say 15 days to arrive
Human wigs are amazing!! Not falling off! I like this hair and I will definitely place another order from here!! You should all purchase from here, their customer service is fantastic! So, spend your coins here, they won't disappoint you!
Let me tell you, the quality of wigs is very good because they are very, very soft and very beautiful. These hair strands are of appropriate length and density, making them one of the best quality hair. Super cute, I really like it!
I put 5 stars for this wig,because it's quality at the top. Lace is so easy me melt.So far it doesn't shed, ladies don't hesitate,buy it now and you won't regret!!!
Wig nice full and hair feels amazing definitely love I caught this sale !!!
It’s so soft and amazing.
This is my first time to buy this hairstyle. Accurate length, even longer. The texture of the lace is soft and breathable, which suits my skin type very well. Communication with the seller was also amazing! Definitely recommend!
True to length, very soft. Arrived very thin, deep conditioned it when it came, then I could see the full volume
Shipping was very fast, seller answered my questions, the hair is very nice and soft
Very soft ❤️❤️ I like it
I like the wig it is very easy to install….it’s a must buy.
The hair is really good quality. Little to no shedding and the texture is really soft
Wig feels great and easy to install and true to length
Dopeeeeee❤️
It is shorter than I expected I ordered 30 inches but the quality and finish is acceptable
The quality is really good👍, But the length is not the one I screw in the comment, disappointed😞Just by contribution to the length
Fast delivery and beautiful and soft hair. I absolutely love it.
The lace is really soft and bouncy . The shipping and delivery was very fast and efficient. I love it…
They are very kind and patient with their customers. Whatever questions you may have,they will help. Kitty was able to help me she's very nice and kind and she make sure she help me.
Well received
Very nice wig ! I will definitely buy again , and seller was nice
It nice
nice