How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
Customer Reviews
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Top picks just for you
Good purchase
My favorite wig yet! Shipping was so fast! Knots bleached to perfection and the hair is nice and full. I rarely leave reviews and came back to leave one specifically for this wig. This combined with my wig glue/spray combo helped my hair stay flawless for over a week. It also takes heat very well. Will definitely order from this manufacturer again.
Very soft and fast delivery I am very satisfied
bien
Everything was very good
Nice
This is the best hair I have received. It is so smooth and beautiful. There is no shedding, and there is no peculiar smell. The length is 100% real, and it is very easy to take care of. I just comb it with my fingers and it is neat and not tangled. I am very satisfied. I recommend it to you! !
My hairdresser liked it when he saw it.he say it will not knot, hair is bouncy quality is really good.The hair is very shiny and silky, no matter how you comb it,it is true to length just as described.And the lace was pre-plucked and easy to melt. I get so many compliments after wearing it.Buy this wig, you won't be disappointed!
Oh my god, this hair is so soft very thick.it's true to length no shedding, I'm inlove with this hair. I got so much compliments in this hair, it's very nice, it's value for your money. Go and get this wig, it worth the price.
good quality❤️💯💯
Nice hair I like that
A 10/10 definitely will buy from them again, shipping was fast. Great quality. Good customer service.
I love this wig, it's very soft, doesn't tangle, and has the right length. Lace is very nice. The seller is very patient and keeps in touch with me. I am very satisfied with my purchase, I promise to continue buying hair from this store!!
Soft hair. I love it
I purchased this bundle for a sew in for my birthday & they looked soo pretty.These bundles were nice and wavy and full & took curling well.I definitely recommend & will be reusing!!!
beautiful hsir
This is a great wig. It melted perfectly; bleaching was easy,the whole install went by quick with no mess ups. The hair is super soft and body wave and it looks even better when it dries.The hair came within 5 day. Overall this is one of the best wigs Ive purchased and Ill do it again.
Bought this wig after seeing so many good reviews on it. The lace is definitely transparent and melted easily into my skin. Knots are really small you might not even need to bleach if you prefer. Love this hair will definitely be buying more wigs from this seller. They communicate with you as well in the messages on your order and answer your questions.
The hair is soft and high quality. The lace is is 360 HD and very nice, as well. I ordered 20 inches for an upcoming wedding because I will be wearing an “updo.” I am unable to do the hairstyle I desire with this wig and will be ordering an even “longer” wig to achieve the desired wig. I do plan to work with this company in the future.
beautiful hair
Hair is very soft. Hair is very beautiful. After installation, it looks like a bomb and must be owned! The delivery time is not long. Overall, customer service is great, just buy a great wig!
Good hair I recommend it's true size I received it earlier than the estimated date! It's very soft and easy to use! The best wig I've ever bought. Can't wait to have it on
I like how healthy and nice the hair on this wig is. It's very easy to install and the clips keep everything even and nicely in place. The hair itself is beautiful and has been easy to maintain. It styles easily with my hot rollers and the curls last.
This hair is so soft, bouncy, and beautiful!!! straight out the packaging the body wave was waving , baby i was able to run my fingers through this hair with NO problems and it came fast! yall better get y’all one of theseee !!!
The hair is greattt , the seller communicated with me allts everyday and letting me know my hair was coming and the shipping was really fast !