How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
Customer Reviews
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This is the best hair it last long so soft minimal shedding just perfect !!!! And a great price, definite will order again
I recently purchased these human hair bundles and I'm impressed. The hair is so soft and full. It doesnt shed.
I love my hair, no smell very little shedding true to length thanks to my seller for always making each client feel special
Soft hair
The hair is really nice! I like it. Soft hair is affordable! After opening the package, I smelled it, and there was no other smell.
The hair is actually very beautiful but it sheds alot
The hair is very soft and I can confirm that it is 100% real human hair.
hair processed the bleach very nicely. I'm so ready to get these bundles installed. I do plan on ordering hair again from this vendor.
I loved the super beautiful hair, I recommend good quality... Communicative seller and super attentive fast delivery loved
I have bought from this seller before and they never seem to disappoint. Very happy with the hair love it.
The quality of the hair is great ! Bundle size are great , hair is soft and silky. I definitely recommend and I will be ordering more soon !
This hair is soft and amazing. Very silky and does not dry out. Had it on my head for 2 weeks still fresh and soft.
This is good quality hair, no smell, full bundles. Soft and manageable and very minimal shedding.
I am very happy and satisfied with everything, the hair, length, quality and texture is perfect
Great service and great customer service. I recommend!
It did the job
It feels very comfortable to the touch, no different from real human hair
I love this hair so much. Its very soft
The hair is great quality ! it is Very Soft No Shedding. Very full hair
Communication with seller was great, very good customer service skills. Delivery was fast. Hair true to length
Im extremely satisfied with this purchase. The quality is excellent and its true to length. I would buy again.
I love these extensions. They look perfect on me and give me length and volume.
Love this hair. Good qualityyy.No shedding.
I love them very soft the hair is very full and great quality
This hair is amazing and came in super fast!!!