How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
Customer Reviews
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The hair was very nice soft and full would definitely buy it again and highly recommend!
Fast shipping!!!! The hair is very soft!! Love it!!🤎
It was amazing! So soft, great quality. The hair is absolutely beautiful
This hair quality is amazing! Very sofit really has no smell at all.
I am soooo inlove these hair, it super soft,the length is accurate
I love this hair. It's so soft, silky and beautiful.
100% recommendation and 100% bundles hair!!! This wig is natural, soft,
I believe I write honest reviews because it will help others,I installed it myself. I'm glad. It's super soft, full,
Great bundles for the price, true to length, no smell,
I love this hair. You can use it for so many styles and its pretty full.
I really love the quality. It s sooo natural. The hair is soooo soft and bouncy.
The hair is perfect I will keep buying this hair
Hair is very soft! Length is accurate!! I'm happy with my purchase! The seller was very quick and very helpful getting my hair to me
Super fast delivery , and great communication from the seller . Hair is true to length and full ! Brought for my holiday , can’t wait to install .
Great hair will order again
They are very nice
Very nice extension
I love this hair it was perfect
Very nice
Great hair, would recommend very soft and full bundles!
This is great hair, well worth the money, the hair is also soft. The hair looks beautiful
My favorite hair so far definitely about to purchase again
Love this hair! It s so soft and I love the curls.
Shipping was fast hair was on point. This is my new favorite company.
Love this hair, best one I ve had in a while, definitely worth purchasing.