How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
Customer Reviews
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The hair quality is amazing.
I love how the hair is thick and very soft
The hair is very soft, true to length
The quality of the hair was excellent
thank you!the hair is really nice
I absolutely LOVEDDDDDD this hair! The texture, the feel, the softness, the closure, EVERYTHING. It came so much quicker than the estimated date and my client loved the hair as well! I will definitely be shopping again. I was jealous of my client and told her I needed to order some for myself! Definitely will be shopping again. 10/10
This hair is really beautiful, I went through it with my hand and it didn't fall out, it was really 100% real hair, the hair was soft and beautiful,
hese bundles are fire!I love it! True to length.
Beautiful hair, true to length, full easy to manage.
I love the hair. The hair is great exactly as described & absolutely love this hair. This is my first time purchasing and i am definitely looking forward to future purchases.
Excellent hair exactly as pictured soft and beautiful true to length and no smell very speedy delivery and excellent seller will order again
The hair was received quickly without any incidents. The texture of it is soft, and it flows beautifully. this hair looks great with minimal shedding.
Received the hair in a timely manner which is awesome if your getting your hair done last minute. I would say overall the hair is good for the price you pay. It’s definitely a mid to low tier hair which is ok if you don’t plan on wearing the style over a month which is likely the case for me as I got a sew in with the hair.
This length is very suitable for me. My hair is very smooth, without tangled, with accurate length, full thickness, and no smell, it's really satisfying!
Highly satisfied so far, I received exactly what I ordered. Can wait to test the hair out and wear it.