How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
Customer Reviews
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Hair is soft ! Very full I ordered 36' 250% density ! 13x6 hd lace ! hair barely sheds ! after a week install it still is very soft & has its pattern ! I definitely will buy another one !
The wig texture is very good u have to use conditioner when i got it yes it is 30 inches it is the curls that makes it short i ordered a 200 density.... it comes pre plucked and the shipping is fast the hair looks wet cause i use water and conditioner and it's barely any shedding if u looking to get this i would recommend
loved the wig, true to length & very full how i wanted it. It does have a very low hairline other than that its amazing for the price
Good quality hair. Hair was very soft barely any shedding and very true to length. Only thing I had an issue with was the size of the lace it was giving 13x4 even tho I ordered a 13x6 but I made it work.
great wig!!
this wig is soo good just like the picture i got 40inch, i bought it for prom and it came like in 3 days, i’ve straightened it and curled it but overall it’s a good wig and i recommend
Wig order in 30 inches density. I received it in the same days not. The strands seem to be of good quality. Very good communication with the seller! He convinced me to order and I'm not disappointed. The nodes are small and simple to discolored. Now I'm waiting to put it down😊Do not hesitate (real French comment🇫🇷)
the hair quality is good but the the inches I ordered that is not what I get but this is not 32 inches is looking like a 26 inches