How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
Customer Reviews
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People what beautiful hair! Just like a famous appliqué stretcher here in Brazil, even the locks come beeem fininha😍And I think it's human hair! Because it is perfect, it is not clean is semi clean (it has inequality, but I think for the value it is otimooo!) I think I will have to buy another one to complete as it is for length what I bought is not enough, I hope it comes in the same quality as that😍Can buy without fear!!!!
Excellent product quality, soft and abundant hair.
Very good product. It arrived very quickly. Thank you.
Before (Short) After love Moresoo brand, they are my absolute go to for all extensions and they never fail me. Any time there is an issue their team corrects it immediately and I encourage all my clients to buy Moresoo brand for their installs.
Everything is OK. fast delivery
Good hair
Hi I'm really nice quality hair ☺️ love ❤️ 😍
I bought a very good quality of hair for the same time and I will definitely come back once.
Beautiful Beautiful the exact color you made new purchase!!!
Highly recommended, I am very enthusiastic🤩
Great! Must buy 2 packs one is not enough.
Love theses hair extensions. Definitely I'll definitely recommend it. Affordable and good quality.
Love this brand of extensions have bought them at least five or six times and I've always had a great experience with them. I'm actually waiting for two more Smaller shaped packs to come in to add to some other extensions I bought before my wedding.
Amazing,so soft and so beautiful
Love them ❤
Here are my thoughts...love love love them...thank you ....seller..Crazy good color match..I bought ..60 12inch ...have washed it and styled it my friends saw it for the 1st time yesterday .they couldn't believe it ...they come straight..but when you wash it has a wave no shedding and so soft and shiny For the price I feel so pretty was it worth the price absolutely ...
Perfect color a little shorter than my hair so I ordered longer sizes.
Love the color! Wore beautifully.
Very nice
I have bought these Moresoo extensions many times from the vendor. I am pleased with the product.
Love it.. Perfect!
Great quality, easy to use, great company very attentive if you need help. Thrilled with these because they are shiny and match very well. Thank you so much, bought more!
Exactly what I was looking for and wanted. Don't hesitate to buy!
As described. Soft human hair. Looks natural. Bear in mind its small. Covers part only. Easy to put in.
They are cute but you should give a gift for all the quantity that I buy a beautiful presentation even if I don't put them on my hair, it shows that it is good let's see when I put it on and your day a day