How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
Customer Reviews
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Well packed. Nice braid but pence that was thicker. I'm happy anyway, nice the tone. Thank you came fast
Pleasantly surprised by the order. Very good quality, hair is very similar to natural. I will order one more, to weave two in one, one seems rare) I recommend!!!
Beautiful! In 9 days arrived in Mexico
Long. With yellow
I loved exactly what k expected texture and smoothness very good long perfect color exact to published
The hair is silky and quite light is very good for not very thick hair. An elastic band at the upper end, which is very convenient to use. Thank you.
Great thanks !
Very soft. Although it is thin with 2 braids you can make a difference.
I recommend. The product is as described as possible
Very realistic well
It looks good, I mix it with my hair and it looks more natural.
It is very long and beautiful hair. Delivered 5 days earlier than expected
Very good, thanks
I love. The material is good and the size of the braid is quite large. Came well packed and arrived fast! The color came round with that of my hair.
The article is as described.
THANKYOU seller Got It TODAY Pretty Good LOOKING
Good quality, very soft, length and color very satisfactory, delivery to in 8 days
Very beautiful and good quality I didn't expect to have such a high quality Like in the photo🙃🙃🙃🙃🙃🙂🙂😀😃🙃🙃🙂😀🙃🙃😘🙃😗🤪😘Very recommends
Soft hair with natural texture to give a change of look, it is recommended. Good product, arrived intact and properly protected
Very fast and beautiful Brit like real
Spectacular really fascinates me a lot of color texture I am very happy congratulations to the seller congratulations
Amazing I like it a lot but it soooo long, made for Rapunzel cosplay
I like it, I bought it for a wedding. Maybe I cut it A little as I see it too long.
The pigtail is satisfied, it is easy to attach, it looks super! Thank you!
Love this great quality hair looks and feels real I highly recommend for a quick cute due up