How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
Customer Reviews
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This Wig Is Good But Kinda Synthetic Feel I Give it an 8/10
This hair feels amazing and the bounciness of the curls and the density is amazing!! (everything i was looking for)
this is the best wig i have ever got installed
Real review: Thin lace small knots and thick to the ends! Wig came faster than expected. Good quality wig for an amazing price.
This hair is so good and soft I can’t wait too order again this install was so fire🥰🥰🥰😍
the hair is great, the shipping was fast and the seller had very good communication
So I’ve ordered this wig September 24 & received it on the 28 , the hair was a 5x5 , 36 inches & 220 density, the hair great it doesn’t shed & it’s true to length
lace was definitely giving!!! 10/10 you will not regret it
the hair is very soft and true to length, although I ordered 200 density it’s giving 150 but all in all it’s great
This hair was too beautiful! I was able to get so many successful installs as well as melted lace! I had to reorder. It lasted about 2 years! Can’t wait to reinstall
Loved the hair shipping was fast good costumer service 💕
loved how fast it came , lace was easy to bleach minimum to no shedding
I love my hair. It is so pretty. This is my second install. The lace is very easy to melt.
this hair is sooooooo good. lace melted really nicely and it holds curls!! not to mention that it’s a FULL frontal. you don’t come across those anymore! this is actually my 2nd time buying the hair. very soft and little shedding. 10/10
The hair is nice it has small knots a lot of parting space and the quality of the hair is nice I got the hair in 4 days after ordering
The hair came real fast. The hair is soft and no shedding when I passed my hands through it. I love it
I purchased a wig from this company , and I am thoroughly impressed with the quality. The hair is luxurious and feels incredibly natural, while the lace is flawless and blends seamlessly. The wig's length is exactly as advertised, which is a huge plus. Overall, I am extremely satisfied with my purchase and highly recommend for anyone looking for high-quality wigs.
I absolutely love this hair I have the 34” body wave 13x6 lace front wig. The seller was very nice and was very responsive. I will be ordering again
The unit was constructed beautifully! True to length and density! The hair quality was grade A !! This company is my go to because I always know I’m going to receive the best ! The knots were small so they bleached to perfection!!!
Really nice unit. Adjustable sizing, seems to be true to length, and the knots are pretty small.. Run for this purchase don’t walk lol
Fast shipping, hair soft, regular wig smell. Seems very full and true to length. I can’t wait to install it.
I loveee the hair, great quality, getting installed as I speak. The lace is so good! I will add the finish look in a bit.
Hair is very good and soft ! True to length and small knots 😊 I love this wig and will be buying again
very full , true to size , fast delivery!! i love everything about this wig , will definitely be buying again . 10/10 ! & the company make sure to keep in contact throughout the whole delivery process .
I love this hair..Soft ,silky,no shedding ,Lace was transparent after adding foundation(*my skin tone).Overall 5 stars I love the hair will be buying again .