How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
Customer Reviews
Write a Review
We Think You’ll Love
Top picks just for you
Very good quality hair,The body wave human hair wig is full and soft, very smooth and shiny,Little to no shedding or tangles.Nice human hair wig, I recommend I will definitely order a second time
I loved this wig it was so beautiful and full and true to length it was my birthday wig I got so many compliments , this is a must buy wig !!
I am very satisfied with this hair. When I received it, I am so amazed about its quality. The hair is soft and beautiful. It's really thick and the length is real. It came with pure pluck, the lace is nice and smells good. True to description, you really have to buy it and see for yourself how beautiful it looks 💯
I love the hair it was very soft and its the exact same color wig as the picture it and it shipped right away and delivered faster than I thought And I would Recommend buying it again
The hair is soft, doesn't smell, and the lace is beautiful. The length is perfect too!
Bought this wig after seeing so many good reviews on it. The lace is definitely transparent and melted easily into my skin. Knots are really small you might not even need to bleach if you prefer. Love this hair will definitely be buying more wigs from this seller. They communicate with you as well in the messages on your order and answer your questions.
Love this wig, this is exactly what I wanted. So long and full it barely sheds. The lace in front is very beautiful, and the baby's hair has also been made, which is very good. Overall it's super good.
Wig came very full and easy to install. Curls hold longer than I expected and seller was nice!
This wig is so cool. I've been wearing the wig for a few days and it's my favorite of all the wigs I've bought. I like this lace; it's transparent; and after putting it on and organizing; there's no trace left. The hairline is also very natural. I often wear this wig shopping and dating. Love it!!!!
I love the wig very true to length. lace melts very good. didn’t take long to get.
The hair is super soft and beautiful I really like and I will buy more of it ,am really happy to tell friends to buy from this hair store
wig was soft and true to length !! Came in 4 days after ordering ! Curls held up my whole event ! Def would be buying again 1000/10💖💖 if you need more proof ig @gettem.kay ! If your thinking abour buying dont hesitate ! Wig was more than good for the price ! 💖💖
Love the hair , good communication , fast & efficient . No shedding
This wig is very much true to length. There was no smell and it came in like 3 days after I ordered it. Order this wig if you want a long and thick wig for a reasonable price!
I ordered a 28inch 13x6 200 density and I just wanted to say this is probably one of the best wigs I received! the seller was very nice and answered all the questions I had! If you thinking about purchasing this wig u most definitely should!!!
Hair is true to length super soft very thick and is one of my favorite wigs thus far will definitely be ordering again
Love this wig! so soft, length was perfect. Definitely order more! My natural hair is this texture and so many thought it was my natural hair. No plucking needed. It was my first time installing a lace closure wig and the lace was perfect and melted to match my skin so perfectly.
When I tell you ORDER THIS WIG you will not be disappointed and is worth every penny. I got so many compliments. Hair did not shed when I brushed. So far I am beyond impressed with the quality and price. 1000% recommand I will be ordering again for sure!
I was referred to this wig from my friend and she said it was a good wig also, so I think y'all should definitely get this!!! Hair is beautiful, long full and thick lace very pretty as well. I'm sure my hair is going to gorgeous once it get installed.
I just want the points but it’s really cute true to its word very worth it
I loved the wig, the hair has a lot of super quality recommend this store, I will buy more and more is my first purchase in this store, I loved it !
Great wig , one of my favs actually. I added bundles to give it a thicker look. came fast asf.
lace front wig was amazing came in good condition smelled nice. will definitely be ordering from this company again. if your debating on getting this wig l recommend for you to get don't hesitate. and plus the shipping was so fast.
What I like about the hair that it has a good texture and quality I love the way it came with some many things and items
I love it am ordering again,shipping was fast and the hair is just super