How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
Customer Reviews
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Get the wig! Super Soft !!! Manageable! The texture of the hair feels so good. And the lace melt so. The hair is silky and beautiful, I have already washed it.
I got 30in 250% density and I absolutely LOVE this wig! The wig is very full, the curl pattern is so pretty and there's very minimal shedding. The style I wanted still came out great. I love how the seller contacted me after my wig was delivered and asked me how I liked it. Will be ordering from this store again!
Hair is amazing . Smells great , I brushed through the hair & no shedding. Lace is accurate. Highly recommended !! I've gotten so many compliments I love it!I'll be buying more wigs for sure!
I absolutely love, love, love this wig!!! There was no smell upon opening the wig. I wash all my wigs and this one had no shedding even after I bleached the lace. The hair is really soft and flat irons easy. I will definitely purchase again from this vendor. The hair came fast and is well worth the money.
It looks like the picture, I changed the address in the middle, which caused the logistics delivery to take more time, but it is already fast, and the seller has been communicating with me to solve the problem.
The hair is very elastic. Lace is very thin, very well suited to my skin. There is no big shed or smell. The hair was received in about 4 days, and the message from purchase to delivery was very effective. My friends were praised when they saw it. They asked me to recommend the brand to them, which was certainly a happy one.
I recently ordered this kinky straight wig and I must say, it exceeded my expectations. The length is true to what was advertised, and the quality is simply impressive and the lace gave scalp.I'm extremely satisfied with my purchase and would highly recommend it to others.
Amazing quality, very much beginner friendly. Barely to no shedding, didn't have much of a scent to it in my opinion. I love the hair the quality is amazing and the seller is so kind and patient. HIGHLY recommend this hair company!!
The hair are popping. Wig didn't have a smell no shedding and easy to install. Loved how soft it was and the parting space was ok, it is 360 lace part. Wig is wonderful, very easy to install and the lace are amazing
The wig is so beautiful! I don't regret my purchase! The density is better and the wick quality is top notch! I have no hesitation in recommending this seller.
This hair is so beautiful! The length, color and softness is perfect! You can wear the hair right out of the package! I am very pleased and will purchase again!
This is the best wig I've purchased. I'm so pleased with the quality of the hair and the lace. The hair is sooo soft and true to length. The seller had amazing communication, they messaged me once it was confirmed and shipped. Delivery time was so fast. I would definitely recommend this wig and will definitely be ordering again.
This is my first time leaving a review because its really worth it. I had a great communication with the seller, she even checked in once a received the hair to see if everything is to my liking. The lace is very thin. The hairline is preplucked and looks so natural. The hair is actually true to length, normally I always get scammed in the length but this vendor didnt. Overal this is a great wig, will be a reference for all my clients. Go and try it you wont be!
Wow this has to be the best wig I have ever received.The lace is very transparent!! The hair itself is very thick and soft and so easy to restyleit's soft the hairline is perfect. I didn't expect it to be it's so worth the money. thank you for this amazing wig I love it I can't wait to order again. I love it! It's so pretty!
Wow!!! This black kinky straight hair is cool, with a shiny color, thin lace, and small knots, making it easy to handle. I like this wig. The packaging is very good, and the seller's delivery speed is extremely fast, it will arrive within 4 days!!!
The shipping time was very fast,and I received the product within 6 days.When I opened the package, I was very surprised.The hairis very special,is very beautiful,the hair is very shiny,and the hair feels particularly smooth,like my own hair.I will place another order!
This hair is so pretty the color is beautiful the lace melts really good and the knots bleached so well. True to length and density! Very easy to style. The quality is also very good. My comment is sincere, I love it! I'm feeling myself.
I love the hair that I ordered! Fast delivery and the hair is beautiful. My hair looks very natural and I have received so many compliments. 360 lace fit is perfect, color is just as it appears on this store. I will definitely be a return customer.