How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
Customer Reviews
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I am very satisfied with my order the quality is at top😊
For the price she's really beautiful🤩I'm going to recommend some
I ordered a 10” unit. It’s full and moves like real hair should, no shedding, no smell.Package was delivered before expected date. Seller responds to messages efficiently. If you’re in SA you’ll have to pay a fee at the post office, I paid about R353. I highly recommend - it also came with a headband and a wig cap.
Really like the wig. Easy to style. I used the straightener and it took the heat well and looked sharp. Shipped and came really quickly, I was able to follow the package the whole time.
Super qualité
So soft, came pre plucked., barely shed I highly recommend this seller
Fast delivery seller. Pre plush
This hair is everything! So soft and great quality ❤️.
true to length and very soft. I love the texture and I always order my bob hair and I will keep ordering
The wig so soft I cnt wait to wear it and it also came with a headband and wig cap
I loved the treats, and the wig looks great also
It arrived on time I’m happy with the hair quality it came pre plucked as it shows in the picture by store
great hair, full and soft
Super wig mtn to see with time the hair are fluid
I am still in shock at how soft and nice this hair is. I was skeptical buying the hair. It is the real deal. It is so niiiiiiiicccccccceeeeeee and full.
I love it just like I imagined it morbid
13x4 Frontal Bob Wig Is Very Good Quality hair The wig is true to length could actually go for a 14inch , It’s a Full Frontal Wig With amazing volume . I’ll definitely recommend anyone to purchase this wig .
Very happy with this purchase. Hair was true to length, 100% human hair. Very easy to bleach knots. Will definitely be buying back from this vendor.
The hair was so thick and soft. Very good quality and it doesn’t shed. Definitely buying another one
Beautiful very good quality🥰
Top
I love this hair it’s soft no shedding and the best for a bob
I love... Beautiful until after it washes
The hair is very soft I am loving everything about it. This was my second order from the vendor. I'm definitely getting a longer inch now. The hair doesn't shed and it's very healthy. The lace melts very well.
I like the texture of the hair too much quality