How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
Customer Reviews
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this wig is everything, it was pre plucked and all i had to do was bleach the knots.
Real 100% human wig!! This hair is very smooth and silky. The hair is so beautiful, it is easy to wear, very suitable for me. And it looks very natural. I feel so cute wearing this wig. That's really great!!
The quality of this wig is amazing it is full, it a true length. This hair fits perfectly it go great . The texture is nice the hair is soft and feels natural and looks great.
I am very pleased with this hair it is true to length and the quality is very good I would 100% recommend. Came very quickly it came before it was supposed to come very trustworthy.
Love this hairstyle!!!! The hair no smell, beautiful and great quality. The hair is true to length and the curl pattern is beautiful. No thick knots & no tangles. I will order more!
It was a great wig. The lace was huge. I had to return due to the inch being to short I ordered a 24 inch. You should definitely order from them
10’s across the boardddd 😍😍😩
I love this hair, it's very natural and elastic!! Very soft & doesn't tangle. Length is very accurate, as well as the density. And it holds a curl really well. I've received countless compliments. I can't wait to order again!!
Perfect wig.Looks super natural after wearing, soft and thick just like my own hair. Bleached knots and came out perfectly. True to length and no shedding. this was a recommendation and I'm so glad I bought it!
This wig was definitely quality it was soft and the lace was excellent. My install was easy and the hair was true to length. Wore on my birthday and it was a great choice!
The quality of this wig is really too good. It is beautiful and natural. Very suitable for my skin and the lace is transparent, it's very thin!! It came pre-plucked, making it very convenient and easy to wear. I will definitely be ordering from here again!
Love this hair, still super silky and soft! Cant believe the quality is this good.And the seller communication is GREAT! No smell, no shedding, perfect lace. RUN don't walk!!!
This hair is fantastic! I've bought from this vendor twice now and each time I have not been disappointed. This wig came already plucked, very natural hairline, and the lace is sheer, I can't wait to install it!
Great hair!! Easy to bleach the knots and pluck as well. Hair is silky, long full and thick. Hair doesn't shed as much and can be styled in numerous styles. Hair looks like what is advertised and is worth the buy and price.
This hair is so beautiful and looks super natural as if it's my own hair. The hair is soft of great quality. No flaws were found with this one. The lace melts perfectly.
Hair shipped very fast! Definitely would recommend. Nice hair good price. I am very pleased with this wig. The hair is soft and gorgeous to touch.
Beautiful and soft hair. The quality is super nice! Quick delivery Into my mailboks. Love it! And i recommend the seller.
Beautiful wig,100% human hair. The hair is smooth and pretty true to length. It really holds curls super well. I washed it and it still barely shed. Very good first impression of this company!!!!
Giving this wig 4 stars because it was a beautiful wig. However, it did not whole shine and the ends were terrible. It was very dry and brittle on the ends. Also, I ordered a 34” wig and it did not measure 34” more like 32”
I absolutely love this unit! True to Length. The texture is very very soft. The lace is awesome. Curls are nice It's a must have !
My friend recommended this brand of hair to me. I am happy with my choice. No shedding, no smell, very soft. Everything is perfect. If I didnt say it, no one would find me wearing a wig.Very natural
10/10 recommend! Buy it. The hair doesn't come with any smell like other wigs, hair is very soft, hardly any shedding, and takes heat well. You can also use this wig for a middle or side part. Lace melts great as well.
Hair is soft , sheds a little but is true to length … no smell and the lace blends well💯10/10 would recommend and buy again .
The seller was very communicative and professional! Great buy, worth the price,Great quality,texture and density. Definitely recommend this hair.
I love this hair, the quality is great. The hair is barely shed and the length is just right. I have a lot of compliments on hair. The hair is also soft and the lace melts nicely on my scalp.