How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
Customer Reviews
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I was worried about the quality of the wig I received, but it was unexpectedly great! The wig was received in good shape and no odor, the length was measured according to the seller's method of measuring out the length is real, and not as exaggerated as others say, I'm very satisfied with this purchase! Value for money, everyone buy it!
No smell, no shredding, no tangling. So far so good . This wig came extremely fast , the vendor was very communicative and helpful ... Definitely recommend.
10/10, I would buy from this company again. I received the product within 5 days, thank you very much! The length is true to life and the quality of the wig is soft! I recommended it to my sister and both she and her hair stylist loved the wig!
The hair is really pretty and I like it a lot. It's soft to the touch, true to length and the lace is huge. The wig fits me perfectly and I highly recommend it.
The shedding is almost non-existent and it holds the curl, the lace is beautiful and it wears very naturally, like my own hair, overall I am really, really happy with it! I would recommend others to buy it.
I love this wig, it has a realistic length and the lace is very nice! If you are looking for a certain real wig, you should purchase this wig!
I love this wig. It’s very soft , fresh out the pack! I do feel like the length of slightly off but other then that I love it💕🫧
The lace is perfect for the natural look or natural blend. U can style it however you like. I recommend this hair. It is 100% human hair. For the price this is a really good wig.
This wig feels nothing like real hair to the touch and doesn't have the slightest odor, it's 100% human hair! The density and length are real and I love it!
The hair is very soft and full. The hair has no smell. You can run your fingers through the hair and it doesn't get tangled, the wig has been washed and conditioned and the curls have held up well as well as basically stayed in place, but I have also had the curls re-permed and the heat resistance is so good I will be ordering another one.
This wig deserves 5 stars, it doesn't shed, it's very full and thick, true to length, I didn't need to pull out the hair after I bleached the knots, it blends in with my skin and it's lovely.
It is so beautiful. I love this product so much. I plan on ordering another one and the seller personally contacted me to make sure I received this product which is also a plus.
I love my hair very much and it arrived within 5 days. The quality is very good, it should be 100% human hair, the density is 180 and the length is perfect.
love ittt!! this wig is super soft omggg wig is true to length and it has no smell at all definitely shopping again yall better get one of theseeee
Very soft and natural the seller had good communication and the delivery 📦 timing was ok. The unit is easy to bleach and color. The length was a tab shorter than what I ordered but overall excellent quality unit. I definitely will shop with this vendor again.
Very soft and beautiful hair The length is right, it's correct, it's very soft, I don't see any hair loss so far.
I love this wig. It's very pretty, thick, and the length is spot on. The shipping was very fast.
The curvature is beautiful, the hair is very soft, it will tangle but that's normal and I love it. The vendor shipped quickly and received it in a timely manner. Will definitely buy again!
The texture, length and style are fantastic. Very nice wig, shiny in the light, I will update my review after bleaching the knots, washing and installing the wig. But so far, I'm giving it 5 stars for now! !