How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
Customer Reviews
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colour 1, deep curls, true to length, deep parting, pre plucked (requires more) good value for money
I really liked the hair, I just thought it spills a little, but otherwise, I loved it!!! Don't embarrass
this wig it good quality, i haven’t had any issues with tangling, wig cap a bit small but it’s overall nice quality. true to length & it looks good wet or dry
If you are thinking about getting this hair do it! this is 250% density. It’s true to its length and very maintain.
I actually loved this hair. The lace blended beautifully!!! The last picture is with no filter so you can get a good look at it (I was a little turnt, don’t mind my eyes😂). But the hair was also true to length. Only problem was it sheds a lotttt, but it still maintained length.
baby don’t walk run to get this wig! i was a lil worried about it but it’s so thick & full like the pictures do no justice i’ll definitely order again
the hair is nice and soft and it doesn’t smell i haven’t installed yet but i will see if i can edit update when i install it , i love it the curls are so pretty please like if this helped i need points 😭
Amazing!! This lace is easy to handle and the wig is very full. The length is slightly off but besides that it’s so tea.
Love it!! Got so many compliments
looks just like the pictures and its exactly what it says it is.
The curvature taken out of the package is good.
I love this wig! This is my second time ordering with this vendor!
It looks so shiny and feels so smooth, I'm so happy!
I'm in love with this hair. It's so soft and light.
The hair is soft and flowing.
very good hair very soft
this is probably the best I found!
I absolutely love this wig! The quality is amazing. The density is great and it’s true to length.
The hair is really good and soft. The length is correct.
My hairdresser just installed my hair and he complimented my hair, it was smooth, no shedding, no tangles.
love this wig , came in a week ordered last minute , very soft little shedding 10/10
hair was AMAZING! I loved it!
Hair was extremely soft can’t wait to wear it,got nice gifts as well,greatly appreciated
I love this wig, it's very soft and doesn't get tangled.
soft and silky hair!