How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
Customer Reviews
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I received the order, the quality is very good, I never bought a wig like this. C's like in. The photo.
It looks exactly like it's pictured. I went to New York and Canada and I got so many compliments. I am well pleased.
This is the bestn wig I have ever bought! I liked it so much I bought 2 of them so I have an extra one in case I can not find it again. It is my favorite wig ever and I get so many compliments! It's a great buy for the
Hair looks so good and natural y’all can’t tell me I didn’t sit down in the salon for 4 hours to get this done…the wig is amazing if you’re looking for a sign to buy it, this is your sign!
This wig is so cute !! Its full, has edges, the lace is hd asf!! And it’s easy to just slide it on over a wig cap and ppl think u got ur braids done 😍😍
Love it
I love this wig it's nice full and us not heavy It looks so good my 12 year old neice took it so now I have to order me other one .
OMG, it so light weight. My neck didn’t tilt when I tried it on; something I was dreading because of heavy braided wigs past experiences to my surprise when I put it on my head it feels so light on my head I couldn’t believe it, wow. I had it for few weeks I just didn’t feel like wrestling with wig I’m so glad I tried it on today, God bless the creator of braided wig making it so light. It was packaged very nice and delivered on time. Thank you
I have just received my wig & I can say I’m absolutely obsessed & it’s not even installed yet. this wig is perfect, exactly as prescribed.. would definitely recommend, will be getting a few more.. cute little gifts..
Wig at the top of the top really nothing to say one of Knife Best Buy everyone wants me to snatch it believing it was live braid
This wig is everything, it adjust to fit your head, the lace is thin and easy to cut. The braids are long and beautiful with the right amount of boho.
Love this very beautiful, well please with the seller
Omg, the hair is magnificent beautiful. I’m short of words to describe it. I highly recommend
This unit is everything! Beautifully made! The lace is pretty and lays flat flat! Just enough baby hair. this wig is giving me everything! Everything about the braiding is really really nice and detailed.
I Love the look , style , fit, and beautiful shine to the hair
This, the wig is amazing!!!
I received this wig today and installed it quickly . It was so easy to install . The lace melted so effortlessly. This wig really exceeded my expectations. I was a little hesitant about it being thin or not looking natural but this wig hands down is on my recommendation list . The baby hair can be removed but I found them to be a nice touch . 10/10 highly recommend.
Definitely recommend it, it's worth it and the lace is good and thin