How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
Customer Reviews
Write a Review
We Think You’ll Love
Top picks just for you
all very much , I will be ordering
Perfect!!!
I'm so happy 😊 it is very beautiful
The delivery was one of the best🙃🙃🙃🙃🙃🙃Order received and with the desired quality the customers loved and very
was happy with my order...arrived earlier than expected, the quality is great...I would recommend it to anyone
Linda
fast delivery, great, thank youuu ;))
Have not installed as yet but the lace is amazing, the hair is soft and I would be ordering again, little to no shedding
Excellent, all working pefectly.
Very nice soft
I was really disappointed with the delivery,I wrote an address and without any communication ended up paying alot of hidden cost.I thought it would be an easy experience but I'm really disappointed.Love the hair but please communicate everything clearly form the beginning.
🥰beautiful hair and soft hair I love it 🥰🥰🤩🤩🥰🤩😍
Cute hair
Got it in good timing. Thanks
The hair is stunning and the quality is 🔥🔥🔥🤭
Very good. Came fast
Wig has highly recommend quality
The wig is good but you never send the right size
fast shipment and delievery. Good quality. Recommnding
This wig I love fast delivery
Super satisfied with my purchase, this is the second time I buy in this store, I recommend it. Everything arrived in time perfect.
Nice quality.?Good product.?Perfect ?Excellent seller and excellent communication, shipping was moderate.
i love the texture of my hair and it fits perfectly .
I liked the super fast delivery as always
Very good