How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
Customer Reviews
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This is a beautiful wig with pre-cut lace, perfect for beginners. Thick straps on the inside ensure it stays in place, so you don't have to worry about it slipping. Hair is soft and manageable.
The density, length and lace were everything! I installed it on my sister for prom :)
Get this wig the wig is full and thick and soft, it's her black so it's giving grown women I recommend this wig
This wig has great parting space for middle parts, and maybe even side parts. It is also very full and true to length.
Love this wig, it’s everything, I live in Jamaica and I receive my wig inna week. Never regret it all. Hair long and nice
I was very surprised by how good the hair is for the price, but it feels very good. It looks amazing Will be purchasing again!!
Soft with no smell knots are small I haven’t got it installed yet though but it’s a great wig
I love the color, the texture it's everything. It's really soft and free of tangle or any smell too
This wig is definitely worth its price.I love this wig soooooo much. It true to length the lace is so cute I didn't have to do much only apply.
From the packaging to the hair, everything is amazing. the patterns of the curls is just perfect, lace melted perfect, no smell little to no shedding, true to stretch length, very thick hair.It's definitely giving what needs to be gave!!
THIS WIG IS AMAZING, the seller was very communicative. The hair was very soft and true to length & density as well. The hair was very full and did not feel or look synthetic. And the lace melted so easily!
The hair is very soft and has little to no smell , the wig came fast ! Highly recommend . Can't wait to install to give another review
My hair is very soft, I will buy again soon, I am very happy, the quality is very good.
This is long, soft, and beautiful!!! I like everything about it. Its texture is exactly what I wanted, almost without any tangles. This lace is very thin and easily melts. This is the perfect curling unit.
I can't find the logistics information,the seller has been patiently telling me. 10/10 Vendor had great communication & delivery was a great process!
I am absolutely in love with this hair it's has very good quality has nice texture & very easy to manage
This wig was very soft AND true to length! I was scared because I read reviews that stated it was true to length but that’s not true! This wig is nice the lace is perfect and the length you get what you pay for! Would definitely buy another wig from this vendor for sure
I'm very impressed with the quality Hair, it is full of body and true to length.
Great Hd lace , true to length , not giving boneless I love it , very soft no shedding . RUN DONT WALK! & it came fast.
Very good,soft hair,no smell,fast shipping and comes with two wig caps
I LOVE IT, I'm excited about styling and wearing. It came early, and the hair is really soft, with no strong smell.
Ouch! The wigs in this business are really good, I bought two different wigs in this business, but don't be misled by my comments! I have been wearing this wig for a long time, it is still very soft, especially like to tie the wig up and go out for photos, because it suits me very well, always praised by friends!!
Hair is very soft, true to length, and easy to install!
This hair is so soft and true to length!! The shipping was fast I received the hair in 3 days. Easy to pluck and came with baby hairs that weren’t too short which I love. I’ll be buying from here again. Get you a wig ladies !!
Good hair!!! I am very satisfied with wearing it, which is super natural and breathable! This is exactly the same as the picture. The hair is too textured, it is 100% human hair. My friends say it's beautiful