How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
Customer Reviews
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I used this wig for my birthday install & I must say it is WELL WORTH IT ! No shedding at all , holds curls really well & i’ve reinstalled it & its still worth it .
I love its hair, fast delivery; actually arrived within 4 days. Very beautiful and smooth hair plus very soft. Can easily wear a beautiful wig; fast delivery. It's very soft, clean, comfortable, and breathable, I really enjoy it.
Wow , at first I was scared to order but this wig is EXTREMELY thick and the length babeyyy is giving what I ordered . Took about week and some change to get to me but its worth it !!!
The install was very easy&smooth.Omg!It is the first time to buy such high-quality hair.This hair is everything I want!!The lace is bomb and the knots are invisible.
So far,I love this wig.The hair is full.Lace is transparent.And I love the curl pattern.
this hair so fye & so tea , the only thing is i ordered 34 inches & it’s def not tht
Wig is thick and very full. Nice density. No smell, doesnt tangle, nice lace. I would definitely recommend this wig. It was a great purchase.
I haven’t put the wig on yet, but it did come with a hair store smell which is fine, it’s soft, good thin lace, and good length. And shipping was a mess lol but that’s on UPS behalf.
This wig is simply amazing. Hair feels very soft and easy to take care of. I really like it, its true length is easy to manage. Its curvature is very beautiful and natural
1000/10 lace melts really good !! & super thick & barely sheds
Hair is very soft and it has no smell it’s true to length and very full
The color of the hair is very beautiful the texture of the hair feels real.The seller was excellent;the seller did an excellent job on communicating with me on where my package was.Thanks
Great product. I was a little hesitant about purchasing; but its really good quality hair. HAIR AS DESCRIBED. Super soft and pretty. No smell.
Definitely will be purchasing from them in the future I love this hair
Hair is so pretty; full and silky. And the body wave is pretty! This wig came pre plucked and the knots are very small. Everything is perfect!! I will definitely order from this company again.
Best wig ever!!! Top quality hair for a reasonable price. The texture is soft and the hair doesn't tangle. Im a beginner with wigs so i was kind of scared; but it fit so good. Lace is FLAWLESS! My stylist said it melted beautifully. This hair is a must buy
There's no smell literally the best hair I have purchased. It's silky and soft giving what it suppose to give. Nice curl pattern.The unit is perfect density; the szie is accurate and quality is super great. And shipping is fast; arriving in the US in less than 5 days.
Soft to the touch and nice fullness. No shedding or tangles at all which are the reasons I love this company. Quality is always top tier!
lace front wig was amazing came in good condition smelled nice. will definitely be ordering from this company again. if your debating on getting this wig l recommend for you to get don't hesitate. and plus the shipping was so fast.
This wig was great!!! Very soft and bouncy curls. The package came with a wig cap already!! The length was just perfect. Come get this wig!!!!
I bleached the knots first then went back in the next day and bleached the front to a reddish brown color 💕 I give this wig a 9/10 I would recommend for short hairstyle for the summer. Very breathable, lightweight, and very easy to customize to your likings 🥰
Yes I already have the product. I loved the hair is very beautiful recommend
I can’t wait to rock this unit at my gradation ceremony
The hair is soft; the curvature is beautiful. I conditioned the hair and loved the results; it no shedding; it's worth it. The seller was very friendly and patient. They answered every question and puzzle I had.
Hair looks great! The wig is true to length and the thickness is there;