How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
Customer Reviews
Write a Review
We Think You’ll Love
Top picks just for you
I had many doubts to buy, but it is of very good quality the hair is very soft to the touch I loved
A little shiny
150 gram of bioprotein got hairy 70 dovzhin Super
The deputy refused to finish the shvidko, the region was in Kiev in 11 days, it was in order for the region of Kiev, there were 55 vidpovida photos presented on the website, and from the 618 of the video
I will try these virbniks. Aleh did not know short. Most TSI-idealna spivdnoshennya TSI vvartostya. TSI color is double the width. In Ukraine.
All yak hover the chudos and shvidko
good quality product 👌
Dovge, garnet, I will take a dotik, vidpovid to the declared dovzhin and vazi, kintsi trohi twircheny, ale to wipramce during transports. Delivery of 2 tizhna.
very pretty soft Synthetic hair I would definitely purchase again..
Garna yakisty, vidpovidav was married to the vazyy.
Very nice. I liked them very much because they feel soft. The color is what I expected. I'll buy again.
super.
Very good
Beautiful colo and it is very natural to the touch
Exelent
Cool
Fast delivery! Hair good quality.
I really liked the hair. The color is very beautiful. A hard 27/613. I will take more. Thank you😍
The hair looks quite like human hair, I think it will have a good durability
Very nice
Bom
I wash my hair. It is optimal for me to use it. Garnum thin seam. Come shvidko
This is the most beautiful and volume hair I 've bought someone tell me it's not true I wouldn't believe you won't tangle is beautiful soft mega real apart is bulky I bought 2 packages but one is enough for me I have used real hair Carissimo and never compares this is a thousand times better now I already found my correct extensions the color is beautiful real I am more than happy Really
Cold trohi, photo. Ale is all one beautiful. Yak tylki will be a Clint on the TSE, dodam Sudi photo ready robot
Very good product.