How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
Customer Reviews
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Very nice wig.Packaging was very neat, barely to none of any shedding.
Love this hair !!True to size ant very soft doesn't shred alot
The hair was amazing and the texture is very soft. Fast shipping. It is very good quality and I was very impressed with this product. Overall great hair and I would recommend it.
I also order one closure, the hair is amazing and it feels so soft and has the perfect bounce to it !!! I can t wait to make it into a wig and install it and see how it lasts. I ran my hands through and received NO shedding. So far i am happy with the hair and will post an update soon
I love this unit y all! This is my first time ordering from this vender and I will definitely be ordering again. The hair is super soft and full. it is exactly what I expected .
This hair is amazing ❤️I must say I would definitely buy again The hair is very soft and the curls are lovely and easily activated❤The color is amazing and compliments my complexion well ❤
Very nice hair.Packaging was very neat, barely to none of any shedding.
Really great hair, I loveee it. The hair is really soft & doesn t shed
The shipping was so fast, it came in 5 days, the hair is no smell and no shedding. The bundles are very soft and also true to length. I very like this color. I am so satisfied and will be ordering again.
This hair is so soft, truly got my money's worth I'll definitely be ordering in this store again
This hair is really nice, beautiful hair. I get lots of compliments on it. I ve had it for about a month now, still looks as good as new. the hair is beautiful and wavy.
This wig has a really nice color,lace really well with my skin tone. Would recommend.
The color of this hair is perfect!Pretty good for the price.
I personally love this hair, the length I ordered is just right. I love the curl and color of this wig.
this is a fine, beautiful and gorgeous hair, exactly as described and I love it. The seller is quick to respond to my questions and I am satisfied.
This hair is good hair quality . True to length. The prices is affordable.
Loved the hair.. minimum shedding got so many compliments. Definitely recommend very soft and was able to switch up the styles
The most beautiful color i have ever ordered. The color is unbelievable and the hair is super soft and silky
I love everything about this hair!! TRUE to the length, no smell, and great texture! This hair is really awesome and I will definitely order from this company again..
This is legit the best hair I ever had and then the customer service was excellent I will be buying from these wonderful people again …,Thank you so much again ☺️☺️☺️
Hair is BEAUTIFUL!!! Easy to install! True to length! Minimal shedding! Everything I look for in a wig! 10/10 ❤️
I love the hair. Just wash it and it snaps back very quickly.
I love this unit absolutely beautiful. Definitely will order again.
The Bundles are very well! I keep getting asked where I got this wig and have recommended this wig to ALL my friends
I loved these bundles!I got a traditional sewin and even though my hair was lighter than the bundles, it still blended well.