How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
Customer Reviews
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I received my product
I am very satisfied thanks to the seller I love the quality inHuman hair I advise you to buy thanks to the seller big kisses soon
Excellent quality fast shipping
Is very beautiful, I loved him and I loved him. The seller is very kind I recommend it
Received in 15 days (South America). Perfect. Thank you
nice
Hair quality is super good, human hair manageable Excellent communication with the seller, I had a problem and they solved it. 10/10 ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐
Very good quality very good price very well maintained with a little plus of a month comb the sale of your house and I am at your service if need plus details I remain cordially available good evening cordially to soon be cordially at the house of brands at the sale of sales Brands for sale and I am very happy for the sales house and you contact me at the moment we have a fee for you to tell me when could we make an offer of the House of sellers of coins from two to four euros the House of individuals to To leave
Arrived fast good quality and looks good.
Well received order compliant
Well received. I 've been order the same twice and I'm not disappointed. She loses a little hair but she's top it's very beautiful and the color too .. Not very thick .. I did not advise the girl who likes the thickness. In any cas it like with the shop and perfect .. it delivered me quickly.
The hair is beautiful, great quality, true to length and just as described. The seller has excellent communication skills and follows up. Thank you I am satisfied with my purchase.
I thought it would be plus long
All well thank you very much....
Quality product!
Very beautiful arrived before the deadline, loved😍😍😍
Very good hair and for the price super good purchase arrived early and the color is a dark brown not 100% Black
But I loved🥰The pirucca she's perfect😍🥰🥰🥰😋
Loved the wig, I will buy again, reliable store🇦🇴
Very pretty
Good product
A little short for a 18 inch but hey given the price I won't complain too much... Against the quality is really top.
Super good. Perfect color is a bit of head circumference, but I will definitely find a solution
People in love with her, everything arrived as stated in the description. real human hair, with affordable value. super fast shipping 14 days to arrive in Brazil, excellent communication. Very satisfied exceeded my expectations note thousand @
Order received in Martinique before the scheduled date satisfied