How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
We Think You’ll Love
Top picks just for you
Arrived on time, love the wig. I don’t think it’s 100% human hair however I can’t complain. I would buy from them again 👍🏾
The item came before I expected it to and I was very satisfied with the quality of the lace front. Amazing texture, length, and beautiful color. I will be ordering from this store again!
this hair is real human hair i love it got multiple compliments from it y'all i will definitely WHEN I SAY DEFINITELY WILL BE COMING BACK
I love love LOVE this wig!! The color is absolutely beautiful- I colored the bottom to I guess make it two-toned. It's so pretty!!
Photo identity
Shipping was fast, I contacted the seller bcs I needed it for an event and she shipped it out same day after messaging her, hair is really soft too
In absolute love
She's sweet I like her. It will have to work a little but I think it's a good base I will recommend
Let me tell y'all about this wig. The quality is top tier and the color is as described and true to length. The unit was Shipped and delivered quickly. No fowl smells. I have been looking for a brown wig for a while. And this by far has been the best I have found . I will be buying more wigs from them.
I had good communication with the seller, and the hair was delivered quickly. The hair has a moderate length, softness, density, and beautiful lace. 100% recommended. Even gave me a gift!
this hair is super soft and very easy to manage, there is minimal shedding but still very manageable i love this wig and i would order again!!!
It had no smell. It is true to length maybe even a little longer. It took bleach and color very well without drying out. The original wave pattern is gorgeous. I did end up, curling it and it took heat extremely well. There was no shedding, even after washing it.
This is my second time ordering from them!! Never disappoints!! the hair feels REALLY nice and lace melted easily which was great! shipping was extremely fast and communication with the seller was beyond exceptional. 10/10 would recommend and would by from them again!
Lindooooo hair, loved 1000 note Really human, I burned a piece and passed the test He made clear and I painted it looked beautiful Was afraid of not being human
Absolutely love this wig. It’s true to length and very soft. Little to no shedding was observed. It didn’t have any chemical smell coming from it as well. I haven’t worn the wig as yet but will update once installed
Too Beautiful short wig Exact size I received before the expected 1 D before I like the color
First of all Im very much satisfied with how fast I received my order the seller is very nice and Im so impressed, love my hair
It ' s full and true to length , the hair is soft and silky out the pack and after washing and blow drying . The knots bleached well and the lace blends good . The quality of the hair is amazing
It's actually pretty good, and the colors are the same as on the pictures, and it fits perfectly
i love this wigg!!! 10/10 recommend
The quality is very good. Also nothing to criticize in terms of length. The hair is slightly lighter in color than in the photo but that's it.
I have had this wig for a long time and it is so beautiful and fabulous, super soft and the perfect size. I am very satisfied and I will buy many more times. This hair is amazing, the best quality hair and lace I have purchased in a long time, great value, nice and full hair, easy to manage, priceless on the skin Perfect
You can see that the lace is really transparent.The knots on the wig are very small,which means it is easy to remove and bleach.Easy to maintain,minimal to none shedding,You can adjust how it fits on your head.Overall this is a must buy.
the seller communicated with me the whole time even after to make sure the hair was to my liking !!! and it s so soft Let s not even get into how good the lace melted! 10/10 recommend
I really enjoyed the quality of this hair. The waves were silky and bouncy and the hair did not shed when I ran my fingers through it. The stitching also looked really good. really nice and made them stand out against other companies.