How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
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Hello everyone. The hair is very beautiful and soft. You can buy without a doubt.👍❤️🥰Thanks to the seller and aliexspress team. Recommend seller👍🌹
I LOVE I LOVR I LOVE!!! This hair is great quality and I was surprised when there was ZERO smell when I opened the package. I combed through it; the wig was super full and there was no shedding. Im also super satisfied with the color and the lace
no smell . very soft . correct hair color and also they were really responsive when i asked questions. WILL BUY AGAIN!!
this is my third time buying this, in different lengths. the hair is 100% human hair and the lengths have been accurate. communication with the seller is on point, as they constantly update you. I definitely recommend the seller
I give this seeker all 5 stars great communication and fast shipping and the quality of the wig is excellent best seller I will definitely be ordering again thanks
Wig is very cute and you can do either part you want the hair is soft
This wig is just fantastic! It was excellent that the hair arrived quickly. Very quick shipping!
I love this wig so much! It was true to length, full, and doesn t smell.
definitely pleased with the wig and will absolutely buy from this vendor again
I absolutely love the wig. It's nice and full. Didn't shed after washing it.
Very very good communication with the seller nothing more satisfactory thank you
The hair is soft and overall satisfied with the length and the hair itself.
Got so many compliments. Soft hair
love the hair very soft