Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of My Blog (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://discounteighty.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Thank you, everything came intact. Quality is super!
Just like in the description, brush quality, delivery and very fast shipping, store recommend!
Good hand, courier brought home just two days after the order. Bought his niece as a gift to others. Pile artificial, natural. Long lying somewhere (without protective mesh) some brushes were the Hall cloth: dropped them in hot water-aligned. Personally I would they hardly used, have more expensive and more professional brush. But for girls age 10 rules.
This afigenno, delivery very fast, recommend!!!!!!!!
Come fast delivery to Russia
Perfect! Practical, they look solid and the batteries are nice. Good value for money
propre
Well, wait till we have these wonderful brushes. However, carefully, two brushes came to us with marriage (the pile was not fixed and just flew). But, we were quickly returned money for these 2 brushes (it was fan brush and for tone) Short: 1. stuffed with brushes is very good, not the most fluffy, but worthy of the cost of 65R for 1 brush, and exactly suitable for everyday use and most products. 2. brushes made of synthetic pile, do not climb, stably passed aggressive + liquid products (easily dial and give away the product), washing with soap, I advise you to wash with the tip so that the pile does not lose smoothness. 3. handles are not short and not long (5-6 cm from the shield), convenient to use. At least when we were sitting close in front of the mirror, we couldn't push ourselves in the eye. The result: the product is decent, the set has all the necessary brushes for applying Mayka and including Grimm. However, if there is a hint of climbing pile-immediately open a dispute.
They arrived well packed and without defects. They feel very soft and touchy.
It's already another set of brushes which here zamówiłam, are super ;)
Wife is delighted with these brushes! Good product
The stink is unrealistic. Prewar at 100%. It's soft, very full. The product priyshov is approximately 4 types. I did not sell it.
Excellent, I like :) pile synthetic, but very soft. Thanks store :)
Beautiful set brushes