How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
Customer Reviews
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I like this wig very much, the curvature of the hair is perfect, the length is real, as described in the product, the hair has no odor, the customer's service attitude is very considerate, they will check the order information with me before delivery, and they will track the logistics status after delivery, which is great!!
Wig is very soft and shipping was fast. I purchased 28inch glueless wig. It has band but only one comb in back FYI none on the sides.
the hair is sooo nice I am inlove.it's my second time purchasing this I must say it's a full frontal.very soft and full.guys go and get thus nice wig
I absolutely love this hair. Let me first say it does not tangle and the curl pattern is sooooo beautiful. When my stylist was doing my hair, she asked where I got it from because it was so good. Y'all get this hair! It doesn't shed either! I will definitely be ordering this again. I've gotten so many compliments. It's so beautiful!!
Hair soft , came exactly the length I ordered. Good quality hair I mean it’s amazing . Definitely would buy again, I had no problems with the lace . Fast delivery 10/10 for sure. I love this hair it takes heat well and holds pretty good.
When I say this wig is amazing , I mean it. Not only is the wig thick and full,the lace is also transparent which is perfect for a melt! Its true to length on top of a high quality wig , it is very affordable. This is definitely one of the top wig company's on Ali. I promise you won't be disappointed!
Very cute
This wig is amazing!What impressed me the most was how amazing and soft these curls are!Most definitely one of the bests wigs ive ever worked with! Its true to length and easy to style.I had this wig in for about 3 weeks and I loved everything about it!Im in love and will definitely be shopping again!
First of all, I give this wig a 10/10, the lace is very nice, the length is right, and the curls are great! Merchant service was exceptional! A must buy!
I’m very satisfied with the order. And texture of wig hair.and will be ordering more in the future. Thanks for the fast delivery of products.
The wig is good quality, fast shipping and good communication. I forgot to take pictures before handing over the wig. But I recommend this seller
really really great hair very soft and 10/10!!
good quality. I like it
I loveeee this hair! 10/10 recommend! Hair is very soft! Lace is thin. I will be shopping from here again!
Omg this is the fastest I ever received a package,,thank you guys,,the hair is super amazing, very soft and smooth,,thank you again.
REAL REVIEW: here’s a pic of the 5x5 I got 26in and a pic of the curl pattern. The frontal definitely need some work it’s thick knots are smaller but I plan to bleach them regardless. Make sure you wash the wig, water turned brown when I did probably because of the chemicals they use.
Beautiful hair. I'm really in love. The seller reacted quickly and was very useful. I recommend to that hair, it is fantastic.
Wow fast shipping. The hair was delivered in less than 5 days! I am really happy with the density and quality of the hair. So beautiful dense but light. I love it. Love the lace too!
The beautiful wig💖Don't hesitate to ask for your hair very soft and no smell🥰🥰😍
very Good quality. the hair does not tangle and is also try to length. shedding is very minimal to none. the shipping was very fast. I am very happy with my purchase
20/10 😍
I love this wig for the price amazing I would buy again .
The hair is very soft,with accurate length, full thickness, no tangled, no smell.The curly pattern is beautiful & heathly! Also it has good clear lace, knots bleached great! This is the softest hair I have ever had. Will definitely buy again.
I like this wig, it's very affordable and comes quickly! Hair won't fall off and is very soft. The best wig I have ever ordered
it's beautiful and soft will definitely get another