Frequently Asked Questions

How to search for products?

To find products on our website, enter the name or a keyword related to the product you’re looking for in the Search Bar at the top of any page. We suggest you join a general description for better results. The more specific the keywords you use, the fewer products you will see on the results page. If you find a product that interests you, click on its name or image to view more details.

How are shipping costs calculated?

Shipping costs are calculated based on the shipping method (air, sea, or land) and product weight/volume. Different shipping companies have different rates, so it’s best to check and compare which is most affordable and economical. For more details on calculating shipping costs, please contact us directly.

What is Buyer Protection?

Our website’s Buyer Protection guarantees enable customers to shop with confidence.

You are protected when:

• The seller failed to deliver the item within the promised timeline. You received an item that was not as described and turned out to be fake despite being advertised as genuine.