Our non-slip sole provides a secure grip, allowing you to walk on any surface confidently.
Below is a size chart for shoes in different sizes and their corresponding foot length measurements.
36 – Shoe length: 24cm, Foot length: 22cm
37 – Shoe length: 24.5cm, Foot length: 22.5cm
38 – Shoe length: 25cm, Foot length: 23cm
39 – Shoe length: 26cm, Foot length: 24cm
40 – Shoe length: 26.5cm, Foot length: 24.5cm
41 – Shoe length: 27.5cm, Foot length: 25.5cm
42 – Shoe length: 28cm, Foot length: 26cm
43 – Shoe length: 29cm, Foot length: 27cm
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
Location | *Estimated Shipping Time |
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I liked them, even though I thought they weighed less
perfection,thank you
I love them super comfy and strong
Nice and comfy,, great fit, great fit
It's so beautiful that I'm going to buy it again, it's a little bigger.
great!! very good quality
Fit 100% good quality
Comfortable and beautiful
CfE the announcement. Good cost X benefit. Good to opt for 1NRO larger
Good ????
Cute ! Closes by Velcro not metal but it’s fine perfect for summer ☀️
Very fond of the shoes very comfortable
Nice and keep warm
Canonnnnnn
The slippers are comfortable, thank you.
I measure 41 in the country I ordered a 42 degree and reached Boll
Excellent
The daughter is very pleased and it is very beautiful
Very good!!
Good service, comfortable shoes
Cool slippers. I wear 38 size and they are exactly on the leg. It is interesting to order a size larger, but also so good. Do not press and are not small.
Super slippers! Took + 1 size
Really stunning shoe, thank you
Excellent slippers. Heat
Thank you very perfect product????