How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
Customer Reviews
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Love love love the hair so soft and easy to deal with only downfall is I wish it was plucked more other than that 10/10!
One of the best hair I ordered! The hair is very soft & long. It didn't take long to come at all . ordered it just last Thursday & came back this week. The seller was very communicative. Can't wait to get it installed!
Dark Girls! The pp is a nugget! Well filled and long!
The wig is of a quality ..😍Really nothing to say! The shipment was done quickly and the seller was super nice! Really girls go for it! (I took a 30 inch, 13x6)
This is honestly the best wig I've ever purchased, it was my first time purchasing from this brand and I cannot wait to buy from them again. The owner made sure to communicate and kept me updated on how my package was going. I am so happy with this wig and I cannot wait to install it and rock it. 10/10
This wig is so pretty I can't get over it. Firstly, it is 100% human hair and is true to length, maybe even slightly longer. The parting space was exactly what i wanted and the lace melted effortlessly. It looks just like the photos and was really easy to work with. I recommend, don't hesitate, buy now!
Got mine earlier than expected. 10 out of ten. I got the 16inches 13*4 HD hair and I must say, no regrets at all, love the colour, how it feels and the even put an elastic band for extra hold. We love a store that thinks ahead. Thanks 😁
This is my second time ordering from them!! Never disappoints!! the hair feels REALLY nice and lace melted easily which was great! shipping was extremely fast and communication with the seller was beyond exceptional. 10/10 would recommend and would by from them again!
Beautiful hair!!I always buy this type of hair - the deep wave hairstyles look great.The seller has had good communication with me.Please purchase this wig,you won't be disappointed.The hair was really delivered within 5 days.And this hair is too soft and smooth!!Please buy this beautiful hair,you will definitely like it.
I didn't install the wig yet so I don't have any pictures, but for the most I definitely recommend!! It's true to length and it's very full
the wig was soft and the colour was amazing and I just love it so much
I am very satisfied with this hair. When I received it, I am so amazed about its quality. The hair is soft and beautiful. It's really thick and the length is real. It came with pure pluck, the lace is nice and smells good. True to description, you really have to buy it and see for yourself how beautiful it looks 💯
this hair is very beautiful and soft 😍 💕 💖
Very soft and the color is perfect. The quality of the lace is fine very HD. This was a fancy each looks shorter. I have a measure it so I don’t know I don’t mind.
True to length and really beautiful
Only have these pictures videos on my insta Samahpx Hair is really beautiful and true to length definitely, it’s definitely a lighter colour in real life to me it looked slightly ginger however still loved it regardless, was easy to install. Not HD lace though but lace is still good. Took about a week to come
This wig is amazing ❤️I must say I would definitely buy again🥳 The hair is very soft and the curls are lovely and easily activated❤The color is amazing and compliments my complexion well ❤There is an adjustable strap that helps you to adjust it to your comfort😊 I am inlove with this wig!
I received it 6 days in advance so it's great, red reflections that personally don't bother me!! The size fits perfectly, the wig is well supplied now to see how many pose I will be able to do.
hair is perfect, so soft and true to length i recommend it so much, the delivery was very quick aswell. i ended up dying it burgundy/red and is still in good condition. buy this hair girlsss (no promo). christabell.xz on insta x
Gorgeous hair! Very full and true to length😍🇿🇦 … Not happy with the delivery company though! I payed for delivery with my address details attached (other delivery companies -on past purchases- deliver at the address) but they sent it to a GPO which meant I had to pay an extra R600 for customs.
Lovely company, lovely customer service and very good products! Please don't hesitate to order!
hair is thick!! lace is thin!! hair is GREAT OVERALL !!!
This is my second time buying this wig. It's pretty good for the price. The hair is soft and can hold curls well.
Delighted with the. Product, I really recommend it is excellent nwn! Delighted with the. Product, I really recommend it is excellent nwn!
The wig is very beautiful and shipping was about 6 days so that was a PLUS.