How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
Customer Reviews
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This is my second purchase and trust me, I am very happy
This hair was great! My stylists never heard of the brand but was pleased with the quality. It was very soft and true to it's word of no tangle! I will def purchase again! Shipping is also great!
Hair is awesome I love it second time this hair definitely found my new vendor
Love this wig down, I bleached knots and it took it well, hair is soft, no shedding and easy to manage. Also shipping came 1 day earlier which took I believe 6 days to come.
Girls, definitely buy this hair, the quality of the hair is really good, it didn't fall off even after I bleached and dyed it, the lace is really transparent, the hair is very pigmented, I've been wearing it for a week now,100% recommend buying from this seller!
This hair is amazing the quality of the hair was the star of the show for me it was very thick and full and 100% human hair I will definitely be ordering from them again
I never leave reviews but I absolutely loveeeeeee this hair!!!! So full and flowy with minimal shedding! I've been getting so many compliments I had to come back and leave a review
This hair was amazing straight out the package. It had no smell. It is true to length maybe even a little longer. It took bleach and color very well without drying out. The original wave pattern is gorgeous. I did end up, curling it and it took heat extremely well. There was no shedding, even after washing it.
The hair came pre-plucked just as it stated, the knots looks small so bleaching the wig won t be a problem. The hair is silky soft and any parting would look good in it. Very pleased with the quality.
very satisfied. hair arrived within days of ordering. true to length and very pretty hair !
I am so inlove with this wig! The whole install was soo easy. The wig was very skin like and it soft. It has no smell at all. This is the best wig i have ever purchased, definitely worth the money! Will be buying again!! Get the hair
Y'all when I say this wig is gorgeous!! I never do color and I decided to step out of my comfort zone and Omg, this lace and hair texture is everything definitely a 10/10
Good quality hair. the hair is thick and true to length. No smell, no tangles and extremely soft. The seller stayed in touch and helped me with all of my worriesim very happy with it. I appreciate it..
Omg! WhenIsay easy to deal with. Please don't hesitate to buy this wig. I honestly found a seller I can trust . I loved the communication and how fast it arrived . It's very natural looking. I'm really feeling this wig !
This wig exceeds my expectations it came very silky and full, it's true to length as well and the lace is perfect. It came sooner than expected in less than a week, and the seller was very open with communication.
Very good wig but I saw a Cup a little too small for my head a pity French opinion🇫🇷🇫🇷
I was very satisfied with this hair unit. It was everything I imagined. Great quality and the customer service was exceptional. They literally were in contact throughout the entire process. I would purchase again over and over.
I have had this wig for a long time and it is so beautiful and fabulous, super soft and the perfect size. I am very satisfied and I will buy many more times. This hair is amazing, the best quality hair and lace I have purchased in a long time, great value, nice and full hair, easy to manage, priceless on the skin Perfect
You can see that the lace is really transparent.The knots on the wig are very small,which means it is easy to remove and bleach.Easy to maintain,minimal to none shedding,You can adjust how it fits on your head.Overall this is a must buy.
I give this seeker all 5 stars great communication and fast shipping and the quality of the wig is excellent best seller I will definitely be ordering again thanks
great quality & true to length…super thick
Honestly hair feels so smooth already wavy ...no type of damage i just am so excited cause it looks exactly how i wanted it to!!!