How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
Customer Reviews
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They will not regret buying the wig is just like the image, very beautiful. I loved the supplier!
The best hair ever!!!
The wig has a great quality, I intend to buy more in this store.
The wig is beautiful, soft and natural looking; the color combination is very unique and perfect, I will definitely recommend this product.
Super beautiful wig, very soft t.24 Super recommend. It's been 2 weeks until you arrive👏👏👏👏😊
Wonderful wig😍😍😍😍👌👌 True to the length... I was a little sceptical, the supplier is super communicative🥰
True to size, soft and beautiful hair. I loved🥰😘
I loved it, as described
💖 linda
I received the wig and the hair feels soft and is a good colour , , can't wait to wear it
Satis feita
Beautiful😘Thank you seller
Beautiful hair, very similar to the photo, soft hair, the color is wonderful, voluminous. I will only buy from this supplier now, very happy with my purchase. And arrived on the scheduled date
Love this hair for the price it’s amazing
Awesome hair, thanks
Received her a week earlier than had been passed on. Super Plus. The Hair is almost precise as in the photo, yet beautiful, soft and no Flagrance. With my fingers long gone the curls and no shedding. The lace is also a nice beige color, making blending easier. Have not installed it yet but are already very happy with it. Will do an update after installation. Thank you!
I loved wonderful, ours I'm super happy
………..boa……………t18………….
Very nice, will most definitely recommend to my friends. No problem just everything’s good. And I will be buying again.
Wig very pretty and good quality I highly recommend the very fast delivery thank you to the seller
This hair is super beautiful and shipping was fast. Thanks Seller
Magnificent as described
Just beautiful and the quality is good
Nice and soft hair
Excellent quality of your products, super fast shipping only took 9 days, I will continue to buy in this store