How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
Customer Reviews
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Wonderful wig, I am a fan of this store, I will buy more times, it is really sensational
I love this wig. delivered on time. its soft with good density.
😍♥️❤️♥️ Go ahead with closed eyes
The hair is very good, original, I recommend it as described in the image.
Very nice wave wig with cap, fast shipping Princess wanted black, but the highlight was ordered, still pleased with the quality, so decided not to return. The seller was quick to send an RMA, but she decided to keep it instead.
Beautiful hair the texture is great ,had questions for the seller ,very responsive and very mannerisms,I will recommend this store and product to everyone anytime definitely buying from them again
Pretty wig but a little too blonde for me
I love
Hair soft wig consistent with the one showing the hair, it looks very good quality, I can't wait to wear it. Fast plus shipping than expected.
Beautiful! I love love love it!
Loveeee this hair the lace was fully transparent and there’s lot of it to work with , the hair barley sheds and take bleach to the knots very well.
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I love this lace frontal wig so much it didn’t take that long to come in I will be getting it installed and will uploaded pics and see how it hold up !!!❤️
Beautiful
This hair is so great good quality very soft no shredding I’m completely in love I 100% recommend this ❤️💞
Thank you very much. I liked the quality of the wig. Mainly for arriving on the scheduled date
Thank you very much liked the wig my first time to buy in this store I am happy with my purchase did not take long to arrive in Angola🇦🇴Well communicative seller Thank you
It summer fast, the quality is good
good for beginners!! i installed it myself, the lace is good, it's true to length, if not a little longer. i got a 26" and it goes to the small of my back, almost to my butt. I'm 5'4 for a reference. The wig has a little bit of shedding, but nothing too crazy. easy to style, and holds curls/waves nicely. wig is suited for a larger head, so there's some adjustments you might need to make. I will likely purchase from this seller again, I am very happy with my results.
the hair quality is amazing but I don't like the big chunk of blonde in the middle. I would recommend wearing this as a side part.
I'm very happy with my order, thank you very much, I haven't installed my wig yet. I'll come back to you with photos.
Very beautiful like the image, only more beautiful
Good quality
I received and I'm satisfied for the product
Love the quality very much, it is necessary to improve the size