How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
Customer Reviews
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❤️ 😍 💖
It's the best hair ever. Don’t be afraid to try it. You will love it ❤️
HEAR ME OUT BABES, don't hesitate to buy this wig, its beautiful, its pre-plucked and comes with baby hairs, way soft, super natural human hair, I'm in love. Will definetly buy more from here.
Shipping was crazy quick to New Zealand. Back then it would take a month but this took 1 week to deliver. So happy with quality. Barely any shedding. Holds curls for a bit. Might work better with holding spray and mousse.
hair was not 24 inches it was way shorter, and im definitely not happy about that
The product is same picture, beautiful hair density very full size well and bought size 28 and it looks size 30 This supplier is a treat delivery was very fast
Great quality and great color! I love it
I am very pleased with the hair is identical the image and arrived before the deadline, thank you very much to the supplier
beautiful unit, got lots of compliments even with a beanie on. However the unit is on the small side for head circumference so be mindful. hence the reason I had to wear a beanie....but the colours are vibrant n catchy.
🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍I loved I loved it took time but super recommend
This company always to surprey me😍
very nice as described .. just I tried to change the color to darker it didn't work.. but trying soft
Very beautiful🤩🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰❤️❤️❤️🥰🥰🥰❤️🥰🥰🥰🥰❤️🥰🥰🥰❤️❤️🥰
Very beautiful, loved, great quality
The hair is top well filled I recommend it
Very beautiful wig I have just received it and I find that it is flexible let's wait to see in the long term
Very beautiful same as in the picture
I love the wig cup the size is perfect. I was expecting the hair on may the 6th it came 6 days before 🥰. Love my hair
very goo I like it