How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
Customer Reviews
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Top picks just for you
Good quality, it is Super soft, just a little bit empty on the tips but it is nothing that a cut does not solve
Very beautiful and high quality hair. He deserves his money.
They are great!! The color fit perfectly. Dress and take off instantly, hold on perfectly. Only one set is small, each clip has thin enough strands. But even so it's super! Packed with quality, all according to the description. I am satisfied with the purchase. Recommend!
A lot of MEK and brilliantly brushed, the pasna blossoms perfectively. It is good to the rent and is determined by the damage🥰🥰🥰
Everything neat and fast delivered. Hair is of very good quality.
LOOOVE THIS HAIR!! BUY FROM THIS SELLER. FAST SHIPPING, BEST QUALITY HAIR!!!!!!
Spectacles
As described. Hair is super. I'll order more.
Lovely
Bellísimas🤩
Nice hair color and feels great!
I really liked the color same as the photo, good quality shipping very fast, one hundred percent recommended, thank you
Hair is normal,. The only negative is the rough transition from dark to light. Delivery is fast, everything is well packed.
Excelente
Excellent material, loved, arrived super fast👏👏👏👏
I really did not expect it to be of good quality but I was surprised it is very nice
Top delivered quickly
My order arrived in the UK in 10 days, the hair is of very high quality and it is exactly the color I wanted, it is a little darker than my hair but dats not problem Don't let the pictures fool you because it looks like a different color in every light, believe me, it is more beautiful than the pictures. When I wear them, when I mix it with my own hair, it is not obvious that there is any growth, even my hisband did not understand anything 😁 I would like to thank the seller very much here.
Very nice hair and well processed
lovely hair I feel like the quality of my first order was better this one has a few loose threads that I just cut so easily fixed.
People, super recommend the winner. High quality product! Great alternative to beautification of hair! There was no additional tax to pay here for São Paulo. Arrived in less than 10 days for Guarulhos/Sé Paulo. Something else very important to talk about. The weight and distribution of the hair but strands are perfect. It gets very natural. Congratulations to the team.