How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
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Quality is good in terms of a price quality ratio. It's a little synthetic but you can't order more for the price
Shvidka delivery, I will definitely use it more. .,.........,...............,..................
Everything is fine, 3 Koshi in one place. A daughter for a gift) they put a hook)
Got this Kanekalon, look pretty good, you can even say high quality. Thank the seller for this product, will braids
Kanekaloni Super iakoti🌺🌺🌺Shvidko came, vicorist on such hairpins😉🥰🌺🌺🌺🌺🥰🤗🤗🤗🤗🤗🤗🤗🤗
All matching, I will describe everything. I didn't try it in the robot, I'll be testers. Seller that Yogo store recommend
Garny kolir, Kanekalon who came to the dot for the zvychikai jumbo, having taken the Duge shvidko. I will write down, I will be brothers
Good Kanekalon jumbo, color matches, quality is normal. The package is standard, the delivery is fast enough
My daughter, all like
Great quality for the price, I am very happy with the purchase. I ordered 2 pack of 3 units (6). I have bought elsewhere before and the quality of these are much better. Would buy again.
Received my order. They are excellent. No words to say. Good product. I received it before the due date. They also sent me this tool.
Priakhaa for 2 levels. A normal Kanekalon, all the yak in the photo, the money for the coins, is filled with money. I didn't try it anymore, I'll find it all, I'll write a dodatkovy vidguk.
I liked it I did a lot of hair with it