How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
Customer Reviews
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I’ve been wearing this wig for almost 2 weeks and it’s still great no tangles or shedding. I would definitely buy this wig again and the color is beautiful!
Hair came on time. For the price so worth it and great quality very very little to no shedding will buy few more rounds .
I love the texture it gives that natural hair vibes ,I strongly recommend it's so soft and beautiful
I love the texture it gives that natural hair vibes ,I strongly recommend it's so soft and beautiful
No lies and no fake review, I was skeptical about it at first but my friend had bought a wig from them and it looked real nice that's why I came and buy it. Everything about this hair is great and I receive the order really fast. My hair is really soft and long ! I wish I could give this product 10 stars.
The wig is just perfect!! As in the photos!!! The quality is extraordinary and the length is as I wanted! Frankly I recommend the article to 100%. You just have to fix your hair well and it's gone to make people fall in the street jahahah.
I'm very much pleased with the order the order came before expected time. The quality of the hair is super amazing the length is true to the length no funny smell. I will recommend everyone to buy. The service is the best . If talking about best customer service it's them.
I order from the seller not for the first time. Quality pleases. Always nice seller, if you ask for a small size, send what you need, hair soft, silky, recommend
Everything about this wig is amazing. The texture is very soft and I am in love with the density.
The wig is so soft and the lace is very good. Bleached the knots, no damage. Minimal shedding. It is true to length. I recommend for you to buy them and I will definitely purchase again.
Second time order! Everything is super, excellent quality, hair is completely natural. Considering how I wear them-everything is perfect! I attach a photo of the new wig immediately after washing (without straightening)
This is my 3rd time ordering from this company and every order has not only been amazing but fast shipping! I love every hair I have received. nice hair quality as usual.
beautiful wig... fast shipping. this vendor is the best at hair colour and quality of units. thanks again. I always buy my units from this vendor.
Omg ladies…!!! I’ve been looking so long for a wig like this. It is perfect. Ughhhh. ! I love it cant wait to wear it. Shipped pretty quickly as well. Love it.!🥹🥰😍😍😍
perfect, arrived in 3 days, and the sellers were very helpful as always, I highly recommend this wig it's beautifully made
Hair is thick and soft, sent a little hat, as I asked, let's see how the hair will behave after washing, but in general, very cool for that kind of money❤❤
Excellent communication,shipping,and price!!!Very accurate hair is long and soft...Fast shipping and I will be doing more business with this company...
I love it!! Thank you very much I am satisfied beautiful faithful soft thickness as in the photo. Fast delivery good communication with the seller. I'm gonna order again😃
This hair lives up to its standard it's gorgeous and lace blends so well, also true to length I'll definitely be making cosdelu my go to vendor.