How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
Customer Reviews
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I love it for the price!!! Great purchase.The delivery speed is very fast, and we received the wig within 4 days! true to length, no smell, no tangled, and very durable though!
I love this hair, the bundles were so full & thick! True to length & shipped very fast, came in 4 days, and no tangled, no smell, sheding little! The hair braids look very natural on the head. 10/10 reccomend 💕
Hair is very good quality, and it's not heavy. Hair came sooner than expected, the hair is soft and no weird smells, no tangled, true to lenght. I have braided the hair on my head, and it looks very natural.
I love it. The hair is very soft, the length is accurate, the thickness is full, it shed little and no tangled, no smell.I have braided the hair on my head, and it looks very natural. I always buy hair bundles from this company and it never disappoints.
Very soft bundles hair! It Comes quickly! The body waves are beautiful and odorless, I can't wait to install them tomorrow!
This body wave hair bundles is really beautiful, with full and beautiful curves, and no odor. I am super satisfied with my order!
The hair came early it's very soft and no smell. It's true to length and has body to it. highly recommended guys ! Seller was really helpful kept me updated throughout the process and was able to help me with everything I needed. Overall, happy with my order.
The hair bunches are very dense and full. I only used 3 bundles to install this wig and the effect was perfect. My friends praised me and I am very happy
this store is my vendor all the time. i have ordered many bundles and wigs for here.the hair was true to length.i love this hair ! the bundles are so full and the hair is very soft. the shipping was very fast as well. i recommend everyone to buy this hair now
this store is my vendor all the time. i have ordered many bundles and wigs for here.the hair was true to length.i love this hair ! the bundles are so full and the hair is very soft. the shipping was very fast as well. i recommend everyone to buy this hair now
I am very excited about this hair curtain and I really like it. It arrives very quickly, has a moderate length, is full and soft, and I will definitely buy it again soon
The hair curtain is magical, almost never falling off, easy to install, and the hair is thick, so the curls are very prominent, baby!