How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
Customer Reviews
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Very much confused... but it's okay for the photo
Perfect, nothing to say. Consistent with the description, I recommend to 100%. I would reward without hesitation
Beautiful very soft and realistic I still don't use it but it is very soft to the touch and I arrive very fast tb
Hairy Garret. Be nice, and you can't go around
excellent product as described perfect packaging fast delivery only 14 days two Rodos Greece this is my second time ordering from the shop and it's perfect I absolutely recommend
Very long extension, beautiful same image
I didn't even expect it to be so good. Visually, from real hair can not be distinguished. The color hit perfectly. Pretty thick. You need to practice a little to hook him. Highly recommend.
The quality very good... Super soft ..
Arrived within two weeks, very nice ponytail, suitable in color. Thanks to the seller. Looks like natural hair.
Beautiful, too top and good quality
Looks great as natural
The product is important shvidko, carefully packing. Kolir pidishov. I ordered the trochs for the head, good, but I didn't order it. Hairy not too much a Bagato. In less his own huddle, he cannot be locked in his tails. I spun a Hulk, I spun a nishy vihoda. I took it for the coins, that not Shodu. Seller recommend.
Very beautiful and with little weight thanks to the fact that it does not have a clamp. Carry like forks to hold your ponytail so that it does not move and then an additional piece to hide and finish the hairstyle. It is quite long and the color is blond but as if it had some gray hair, it looks natural
The Shinen is cool, the touch feels nice, there is no doll gloss, but the color is not my fault, the color is closer to black
Arrived well and quickly my wife's charm
I was angry because of my hair, I was natural. I am groovy, Aje Duzhe was a mess of my hair. Do not smell outside. Recommend!
Arrived super fast, good quality and super long (L)
Garna dovzhina, a number of maizhe one to one from my color. She wooed for a photo session, in the photo she was a natural Yak
Has arrived at my destination in excellent condition, looks like real hair. The only downside is that the color is lighter than it looked, but I think it will look good
Une merveille merci
Thanks
Received
The touch is spectacular and the exact color, looks like natural hair
Beautiful colir. Sand blond. She did not Tam even more. I recommend that the seller's product. I will be easier
I guessed it with a color, the Whiglyadak was not filthy, she did not contribute to the idea, avazkuvato. Shorty often does not Roschesuvati Bo vilase hair