How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
Customer Reviews
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All OK
Very good☺️
It's very cool, it's a little bit heavy, but I don't think it's too hard
Pretty good quality.
excellent!! Arrived very quickly, many thanks to the seller 🙏🏻🤍
Super sweet looks like real hair when it's synthetic. Fast delivery I ordered on August 3 and received on August 12.
The tail is super, arrived quickly, good quality😍
Cool but very heavy
Duge is good.
Shvidka delivery, everything is fine. The number of pidyshov👌
very good thanks
Very beautiful, the color is the same as Knife hair, seems very natural... the only thing is that it is complicated to brush them because we risk losing hair
She's super cute, although she shines a little fed up
As is beautiful I loved good quality
I recommend it, I don't even better
It arrived in 12 days, it feels soft to the touch and natural, I liked the color a lot, but it is very long for me I had to order shorter but I will put scissors in it.
I'm in the grip, if that moment is the result of cuts for this time. Yak on exchange big bi Buti group, ale bliskuche, shovkovi, and ready for Duge Garna. Hit the head in the vidtie. Recommend unambiguously
Very good quality, soft, long and arrived super fast
It's a nice hairpiece. It has plenty of hair and nearly all of it goes the full length. I can't say how well it would stick, as I'm going to use it as a ponytail for a wig.
Perfect, soft and it's also heavy! I loved
Lovely ponytail, very real
I asked Me the 85 cm and the truth was I didn't expect it to be so long but this beautiful one looks good material only that it gets very easy hair
jolie rendu
Looks like real hair! The price is really good for what I ordered, it arrived in good condition and it is just what I imagined.
Order arrival plus early as expected! Qualities report nothing to say!! Effective seller!!