How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
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Hwit Chudovi. The wealth is thick. A trick for a dot.
nice quality
Super, very cool quality and perfect color🥰
I like it, but very confused
Beautiful ponytail as photo
It's good, it's crazy, it's not lost, it's not wicoristovuli, it's super in the screen, it's filled with goods
the best hair extension it looks so natural. its beautifull
hair is very long too long I cannot use it .. very fake looking and not dark enough. I wanted black hair it's dark brown
The quality of good. Tsyna vidpovidav yakoti.
So the package arrived at my house and it arrived quite quickly the tracking was very effective I appreciated it
It is very beautiful, I will just try it but it looks like real hair but well pressed.
Of the norm ale shvidko to wander, rozztisuvati nemama sensu Bo vipadi Bagato hairy, for pictures of me video norms, in my life walking
The quality is excellent, it would have arrived in Ukraine in 9 days. I recommend
The goods arrived before the declared time. The hair is very soft and delicate almost like natural. Color perfectly black like dyed hair. I recommend
Not a lot of it, a big one in the nose, a lot of it, a lot of it, a lot of it.
I liked it very much🥰
Beautiful I loved
Nu este culoarea pe care am comandato, dar calitate este buna
Duge class khvist) kolir pidishov and yakist Garna👍
Perfect, it was what I wanted. Hair is not of poor quality.
Is BKN
Good value for money. came to the Czech Republic in 5 days. I will order more. I will give it to the seller🎖️🎖️🎖️🎖️🎖️
Very good quality
Excellent is the second time I order and I love it, I will bet on other products in this store
Perfect wrap,i m so suprised.Hair is very good.