How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
Customer Reviews
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Top picks just for you
Same as in the photo
I'm very gorgeous not to get used to it, I'm like a natural
Super good doesn't shine so much
Very pleased Really beautiful
Bought 2 and did not fall in color :( but the tail is cool, but keep in mind that it is heavy
I finally found my hair tone! It's cute. Hair is fine as natural hair. But you have to be very careful because you lose a lot of hair and little amount came. But I guess for the price it's okay
Little quantity but good quality, soft and beautiful color
Class, like it, something like it, a hairpin, like it for the first time, Garnay hair
Easy to wear. Good quality
Superb quality, very well packed and very good hair texture!!
Very good
Very cute ponytail is of good quality I like it very much does not look so artificial
Easy to use, light and soft.
Wonderful. In fact, prettier than in the picture.
The hair is super, surprisingly the quality is very good, soft.🥰🥰🥰
Beautiful pony, the color fits perfectly with mine. I recommend
As in the photo, for the price very good quality
Arrived in Ukraine in a record 10 days, the color is satisfied with the goods as described. I recommend, you can take it.
hermoso
The cute and fits well but the color is not the same I ordered the 16 and the k I get is darker than the one that appears in the photo
Buying a crush on all 100. Viglyadak is natural. I can easily get the idea. Shvidka delivery. I recommend it.
Color fits perfectly but it is very difficult and therefore difficult to moor… but all in all good-very good, especially for the price!
Duge Garnet did not add hair. On the egg Super, not vipada, without the long hare smell. For Viglyad Nibi is natural. The trochs are important to give a drink to the vazkuvate and zamale of the kriplennya, dovgi laces.
I loved it, super nice and comes with good hair❤️
The color didn't suit me, but it's my mistake. There are no complaints about the product. The tail is beautiful as real.